I want to buy red dead but when I enter my number as payment method I don’t receive the...

Discus and support I want to buy red dead but when I enter my number as payment method I don’t receive the... in XBoX Games and Apps to solve the problem; I want to buy red dead but when I enter my number as payment method I don’t receive the code and the tell me that I need message Microsoft support what... Discussion in 'XBoX Games and Apps' started by Sony Sony, Aug 24, 2023.

  1. Sony Sony
    Sony Sony Guest

    I want to buy red dead but when I enter my number as payment method I don’t receive the...


    I want to buy red dead but when I enter my number as payment method I don’t receive the code and the tell me that I need message Microsoft support what I do I this case

    :)
     
    Sony Sony, Aug 24, 2023
    #1
  2. EzequielNeves19 Win User

    I want to buy red dead but when I enter my number as payment method I don’t receive the code and the tell me that I need message Microsoft support what I do I this case

    Hello Sony how are you?

    My name is Ezequiel I'm an Independent Consultant.

    In this case I suggest you do what they are asking, contact support.

    Unfortunately it is not known what is happening with your account support will be able to tell you.

    Please enter this link where you can contact support, the option is in green on the right, written contact us.

    https://support.xbox.com/contact-us/
  3. anthporter-8B332F4F- Win User

    Family gold and paypal

    The option is there, and I have Paypal set as my payment menthod, but I receive the message that there is not a valid payment method selected, and it directs me to enter credit card information.
  4. Peter Andrews1 Win User

    EAFC pre order

    I don’t want to cancel it I just want to change the payment method from bank card to Microsoft account balance if this is possible? I’ve tried going on change payment method but it just lets me use card or add a new card it doesn’t give me the option to use my account balance
  5. HomegrownSilky Win User

    What does it mean when a refund is processed?

    First my English is too bad 😂 so forgive me for any mistake

    I had bought red dead redemption 2 game yesterday and refunded it today but I bought the game by default visa card active for 24 hours only

    My question is when my money get back I will receive it on what ?

    On my account or the default visa card ( this Visa I don't have control on it it,s adefault active for 24 hours only created it from Vodafone it's the company of my Sim card)
    All refunds are applied back to the payment method that was used. The payment will go back to the Visa.
  6. MarvinaPerez Win User

    cant buy xbox games

    Hi, my name is Marvina and I will be happy to help you.

    I'm sorry you have this problem. Follow the instructions below for a solution.

    If you see a payment method error when trying to pay for your purchase, try using another payment method. Here's how to update a payment option:

    Sign in to the Microsoft account you want to update.
    Microsoft account
    Go to Payments & Billing and select Payment Options.
    Under Payment Methods, you can select Add a new payment method, View or edit card, or Delete card.
    Enter the updated information and select Save. If no more requests appear, you are done.

    If this doesn't work, contact your bank or payment provider to verify your payment information.
    If you see a payment method error when trying to pay for your purchase, try using another payment method. Here's how to update a payment method:
    Sign in to the Microsoft account you want to update.

    Microsoft account
    Go to Payments & Billing and select Payment Options.
    Under Payment Methods, you can select Add a new payment method, View or edit card, or Delete card.

    Enter the updated information and select Save. If no more requests appear, you are done.
    If this doesn't work, contact your bank or payment provider to verify your payment information.

    Information source (credits):
    https://support.xbox.com/help/subscriptions-billing/buy-games-apps/payment-errors

    Best regards,
    Marvina.

    I hope I can help you solve it.

    Best regards,
    Marvina.
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