I want someone at Xbox support please to update my Elite series Controller warranty period,...

Unfortunately, your warranty period expired in February. For Elite Controllers, it's 12 months in the UK and 90 days in the US (unless purchased in an Elite bundle, which is 12 months). If you attempted the RMA process prior to the warranty expiring, customer
support might make an exception.

Personally, I would keep contacting support regardless of the warranty period expiring, as Microsoft knows these controllers are defective. In the US, there was an unofficial program offering a one-time free replacement to Series 1 owners.

For anyone else reading this response in the future:

Never buy Xbox Elite Controllers, including Series 2. They are overpriced and faulty.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community and Merry Christmas.

Hello John, Microsoft has determined that the Elite's warranty has increased from 90 days to 01 year, so please try following the procedure in the link below to upgrade your warranty.

"to ensure your satisfaction, we're extending the warranty coverage period on Elite Series 2 controllers from 90 days to 1 year from the date of purchase."

https://support.xbox.com/en-us/help/hardware-ne...

Update your warranty with your proof-of-purchase

https://support.microsoft.com>/en-us/topic/u...

Looking around at all the same issue people are having and I found this, Xbox Wireless Elite Series 2 Controller warranty update | Xbox Support

So with all the other mail I get from MS why didn't I get this so I didn't have to believe I was out of warranty?

To ensure your satisfaction, we're extending the warranty coverage period on Elite Series 2 controllers from 90 days to 1 year from the date of purchase. This extension applies retroactively for Elite Series 2 controllers sold to date.

Or for more instructions search at this Link:

https://manuals.plus/xbox/fst-00001-elite-wireless-controller-series-2-manual#axzz7myARU4XT

Hello Max_063, My name is David. I am an independent advisor, happy to help you today.

I'm sorry to hear that you are experiencing bumper issues on your Xbox Elite Series 2 controller. I understand your frustration and concern, especially if this is the second controller with the same problem.

If your controller is within the warranty period, it is important to indicate this when contacting Xbox support. They may offer you repair or replacement options at no additional cost.

Let me know if you want to use the warranty.

Best regards.