I want my money back

SoupyLeopard880 · Oct 25, 2018

My subscription for Xbox Live Gold was extended today. I don't need this subscription anymore! I need my money back to my card!!!! How can I get my money???

:)

Bo Lister · Oct 25, 2018

i want my money back

As someone who can't play discs on my Xbox anymore, due a lil' incident, the free games are really ideal for me seeing as I had most of them before so I still got the saves.

Good day from me~

Ninja power on · Oct 25, 2018

i want my money back

there no point in xbox live the free games sucks and i can't make any friends are get in a halo clan i want my $25 back i heat what this network has turn in to

XBF George L · Oct 25, 2018

Hello Soupy!

Since you're trying to get a refund regarding a transaction I recommend you try filling out our

Xbox Refund Webform and see what options may be available. If you have trouble try
Contacting Xbox Customer Support to see if they could further assist you.

Hope this helps

Thanks for reaching out

DominumStige

Hi!

Unfortunately, after more than 30 hours of play it will not be possible to get a refund. You can still report bugs and glitches on the

forum for fix.

TGS Neko Senpai

You will have to contact xbox support via http://support.xbox.com/contact-us

Smwutches

For refunds you'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

shaggiedo

There is another free game due out first of next month, it may be more to your liking. Cant help you with the friends /clan thing. Do you use a mic when you play, talking to people helps.

XBF Chris J

Hello Onion,

Thank you for reaching out. You should be able to cancel your reoccurring subscription through our

Subscription Management page. If you are not given an immediate refund upon cancellation, be sure to submit an order return request on our

Xbox Refund site. We strongly recommend you reach out to one of our billing specialists at
Xbox Support to make sure everything is taken care off.

Also keep in mind that Subscriptions auto renew if you do not cancel them. This is the same for Xbox live gold and gamepass. You are told this before you can confirm the purchase.

For your second question with ARK, try the troubleshooting listed here :
Troubleshoot game or app installation problems on Xbox One

I want my money back