I want a refund for a game

AnaM4tute · Dec 26, 2023

I have problems playing a game and I have already decided to request a refund to use the money and buy another game. Could you guide me through this process to do the steps correctly?

:)

DukeNukem64ever

The servers are low quality & it ruins the game.

You are correct.

It is garbage.

Gerardo CG

Hi there AnaM4tute, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have. A

Don't worry, to request a refund for the game, please visit the following website and log in with your account:

https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

Please take in mind that sometimes it can take up to 24 hours for your purchase to appear in the refundable orders history. If you don't see it, you may need to wait that time and check again.

I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.

Smwutches

You can try checking http://commerce.microsoft.com to see if it will let you start a refund there. If not, you'd need to try contacting support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or
http://support.xbox.com/contact-us

Smwutches

You'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

Smwutches

You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

I want a refund for a game