I used to hear sound but now I don't?!

Discus and support I used to hear sound but now I don't?! in XBoX on Consoles to solve the problem; So I have had my headset for 2 weeks and it was working fine I could chat to my friends and hear game sounds but now I cant hear game sounds and I... Discussion in 'XBoX on Consoles' started by Bnosh, Jul 3, 2020.

  1. Bnosh
    Bnosh Guest

    I used to hear sound but now I don't?!


    So I have had my headset for 2 weeks and it was working fine I could chat to my friends and hear game sounds but now I cant hear game sounds and I don't know what to do, I have trued changing settings and updating firmware but nothing.

    I would really appreciate if someone could help me fix this problem asap

    :)
     
    Bnosh, Jul 3, 2020
    #1
    1 person likes this.
  2. Crafty-9F37DC1A-A075 Win User

    The Walking Dead game disc

    You think your 360 is bad...mine sounds like a Boeing 747. It used to suck until I got a gaming headset. Now, thankfully, I don't hear anything outside of the game I am playing
  3. Taytory Win User

    I can hear sound with earphones

    My old headset worked just fine it's only with this set, but they work perfectly with my phone so idk what the problem is
  4. Taytory Win User

    I can hear sound with earphones

    Yeah I use them with my phone as well so I plug them in whenever I get on
  5. Taytory Win User

    I can hear sound with earphones

    I've checked it say it's up to date
  6. XBF Crystal P Win User

    I can hear sound with earphones

    Hey there Taytory,



    Thanks for reaching out. I'm sorry to hear about the issue with the headset.



    I recommend taking a look at the following troubleshooting articles:




    If the problem persists:

    • Try your Xbox One Stereo
      Headset with another device, such as a laptop, to see if the headset is working. If not, the headset will need to be replaced.
    • Try your Headset on another
      controller, if you can. If the headset works on the second controller, try
      updating the first controlleragain.
      If that fails, the controller will need to be replaced. To order a replacement, go to the
      Xbox Online Service Center.

    Try this out and let us know the results.
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I used to hear sound but now I don't?!

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