i used my windows 10 minecraft gift code but i didn't get the game

I am trying to redeem a Minecraft windows 10 edition key from the Mojang website.

This is the prompt I am trying to redeem from:

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Minecraft for Windows 10

You bought Minecraft: Java Edition during a period of time when Minecraft for Windows 10 was included for free. Claim your redeemable gift code by clicking the button below and follow the instructions. As you
might have guessed, Minecraft for Windows 10 can only be played on Windows 10.

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It allows for users who have purchased the java edition of the game to then redeem a code for the windows 10 edition of the game.

This is the error message that pops up:

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Error! It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way. Please check back later!

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Thanks for any help!

Hi Note,

We recommend to check your
order history even if it was a gift, the code or game will show Purchased or redeemed on your account. If you do not see the purchase or redemption of a code then most likely it was on a different account. Are you signed into the new PC with the same exact
account you used on the old PC?

Thanks,

Brad

The e-mail and microsoft account is the very same I've been using several years by now, I haven't created another one at all, so it is the same, but in the microsoft's order history doesn't show anything.

But if I go to the Mojang's order history, I have this:

'' Minecraft for Windows 10

You bought Minecraft: Java Edition during a period of time when Minecraft for Windows 10 was included for free. If you haven’t already redeemed your gift code, get your copy by clicking on the “Redeem” button
below and follow the instructions. As you might have guessed, Minecraft for Windows 10 can only be played on Windows 10.

[table][tr]ProductClaimedGift CodeRedeem[/tr][tr][td]Minecraft for Windows 10[/td][td]14 febrero, 2017[/td][td]- - - - - - -[/td][td][/td][/tr][/table]

''

I erased the Gift code, but I have it there. I click the redeem button but it does nothing, it takes me to the Microsoft's website but nothing, takes me to this page: '' https://redeem.microsoft.com/?mstoken= -
- - - - - - '' and again, there is the gift code, but as I mentioned, the page remains blank, it only shows me the options on top of the site (Profile, my info, privacity and such).

I am not an expert, and I have the same problem. I first bought the "Minecraft: Java Edition", I wanted to use the redeem code to get "Minecraft for Windows 10", so I clicked "Redeem", I got the code, but when I entered it, it said "The code has already
been redeemed.", I checked my order history, it said that I had bought "Minecraft for Windows 10" using the code, but when I clicked install, it keeps showing me a small window with my code. I then checked whether if the account/email on Mojang, Minecraft.net,
and Microsoft Store, it was the same. So I don't get why I can't install "Minecraft for Window 10".

Hi Vid30gameMADlol,

Thanks for reaching out to us in the forums for this issue with Minecraft for Windows 10.

Minecraft for Windows 10 is still available for download if you've previously purchased it or redeemed a code; however, it is no longer separately sold and now comes with the

Minecraft for Windows 10 Starter Collection and Minecraft for Windows 10 Master Collection as
it is the base game.

As you've indicated that you redeemed a code for the game, you should be able to go to the Microsoft store while logged into your account, navigate to the game's page and select to download it. You will also want to make sure that you can view the redemption
in the same Microsoft account that you use for gaming on your PC. Check your Xbox purchase history is a great resource for beginning to
locate the code redemption in your Microsoft/Xbox account.

Redeem a gift card or code to your Microsoft account can provide you with help and solutions when redeeming codes for games
and other items, such as: "If this is a Windows 10 game or app, launch the Microsoft Store app on your device and then select >
My Library > All owned."

Give the troubleshooting solutions a try and let us know the results.

I hope that this helps you out.

I redeemed my code a few years back, have downloaded it many times, but now it says that I do not own the game, and I have to "purchase I the Minecraft: Starter Pack" Please help, this is very frustrating.

I did that, and I redeemed the code on my alt. But it still didn't give me free Windows 10 Minecraft. Am I not doing it right?

If you redeemed the Code on your "alt", then Minecraft Windows 10 is bound to that account only.

In order to get Minecraft on your PC then, you would have to open the Store app on your Windows 10 device, and in the upper right, sign out of your "non-alt" account in the store app. Then sign in with your "alt" account, and you should find Windows 10 Minecraft
in your account's library. Simply download Minecraft from the library, and you should be able to play the game on your "non-alt" account as well.

But only your "alt" account that originally redeemed the code can re-download Minecraft from the store. No one else can.