I tried to use myvip gems but it shows me "HMM" after filling the info

I tried to use myvip gems but it shows me "HMM" after filling the info

:)

 

Error when redeeming, MyVIP Gems, but still wiped out my MyVIP Gems balance

Tried to redeem two 10,000 Rewards Credits (500 MyVIP Gems Each), and one 5,000 Rewards Credits (250 MyVIP Gems Each).

Gave me the ol "HMMM" error. Okay so tried again....

Still got the errors, but it wiped out my MyVIP Gem Balance as if it redeemed it. So no GEMS and no Rewards Credits

Did I just get scammed out of MyVIP Gems?

 

Error when redeeming, MyVIP Gems, but still wiped out my MyVIP Gems balance

Sorry I posted to discussion, instead of support. Cannot delete the other post.

Tried to redeem two 10,000 Rewards Credits (500 MyVIP Gems Each), and one 5,000 Rewards Credits (250 MyVIP Gems Each).

Gave me the ol "HMMM" error. Okay so tried again....

Still got the errors, but it wiped out my MyVIP Gem Balance as if it redeemed it. So no GEMS and no Rewards Credits

Did I just get scammed out of MyVIP Gems?

 

Hi Kenducis. Have you tried using a different browser?

 

yes

 

Hi Kenducis. Sorry for the long delay. We are unable to replicate this issue, therefore cannot troubleshoot. Hopefully you are able to use it now.