I tried to gift my friend Call of duty cold war,

SoloCyan1de · Dec 18, 2022

but after it was brought and they attempted to redeem it they said that the code didnt work and the xbox was saying the code was didnt exist. she Copy and pasted it 10 times but there was still no change, i tried to see if anyone else had the same issue but couldnt find any fix for it. She turnt her xbox off and on multiple times and no change.

:)

Y Yhjjf

My bad I said I gifted myself Call of Duty Cold War but I didn’t say to were. The account is named BROSKYxEQUAN that’s the account I gave Cold War to.

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I would like to clarify, did you purchase the code through Microsoft Store?

Francia J.

You can try to request a refund by signing in to https://account.microsoft.com/billing/orders and then copy the order number. Once you have it simply go to the refund webform link here: https://support.xbox.com/en-US/forms/request-a-...

Francia J.

If it’s not yet redeemed you can request a refund by signing in to https://xbox.com/refunds.

SoloCyan1de

Yes i did buy it through the Microsoft store, Thats why im a bit confused as to why the product didnt work. I wouldnt be able to get a refund for it would i?
My friend actually had to buy the game on their end because my gift didnt work.

I tried to gift my friend Call of duty cold war,