I tried to enter in my vbucks code on fortnite.com/vbucks but it keeps on redirecting my to...

On your phone go to fortnite.com and go to activate and it will ask your for a vbucks card code

i entered a 2800 vbucks card and its saying its redeemed but its not on my fornite account please i want my vbucks

The purchase isn’t showing in my purchase history. I have one account which is registered into my account with my sons gamer tag.

He bought the gift card and scratched the back of it, the code was entered into the epic games website and an Xbox code was created. The Xbox code was entered into his Xbox and it seemed to redeem ok but the vbucks never appeared and if I try to use the code again it says that it has already been redeemed. Epic and Xbox are both blaming the other for the issue. I’ve sent screen shots of every step of the way to epic showing the gift card code corresponds to the Xbox code and a screen shot of the code entered into the Xbox with my email address as the location the vbucks should appear. Still they blame Xbox. I’ve tried speaking to Xbox and asked them to track the location of the vbucks using the Xbox code but was told they can’t do this. Ultimately, all I want is my Sons vbucks to appear in his account. He used some of his birthday money to buy the card and is really upset about the whole thing. I’ll buy him more vbucks and tell him it’s all sorted but it’s more about the principle of the whole thing now. He’s paid for a product that he hasn’t received and customer service on both sides has been horrific at best. I’m stumped as what to do….

Yesterday i redeemed a code for a 3 month xbox live subscription without knowing of this vbuck deal with it. Will i get vbucks on my fortnite account?

Thank you for your answer but i received the code. But i didn’t receive the vbuck when I enter the code