I tried switching my gamepass ultimate to my series s from my Xbox one s It didn't work

Xbox series S. It tells me I need to purchase the game to play it. My Gamepass ultimate is current.

There is no such thing as a series one S, do you have a one S or a series S? If it has a disc Drive it's a one S

If you purchase the Xbox one version it will work on both systems, but the series version will work on series

Unfortunately since you bought the code from a third-party retailer no refunds are available, and since you redeemed the code it's unlikely Amazon would refund you because they can't take it back

The Series version is playable on the cloud via GamePass Ultimate

Yes I switched over to the series s and the games that were on my Xbox one arent on my series s

Thank you for the response!

I have some clarifying questions. First, let me make certain that we have had the X-Box One S for quite some time and only recently purchased the Series S. Therefore, my account and the gamepass sub are tied to the One S.

1. If I make the Series S my new main X-Box, will my children not be able to benefit from Gamepass on the One S?

2. Is Minecraft multiplayer restricted to Gold sub members? And that is why my wife cannot play on the realm?

3. Is there a simple solution that allows my whole family to benefit from Gamepass with multiple XBox consoles within one home? We will likely be adding another Series S or Series X at some point, is each console supposed to have its own subscription?

M. Cavin

I had the gamepass for 1 month not the ultimate, my 1 month gamepass came with my xbox one s. if that is not it then do you know what the issue is?