I tried redeeming my Xbox reward points but I never received the reward

Discus and support I tried redeeming my Xbox reward points but I never received the reward in XBoX on Windows to solve the problem; I got a code to verify it was me redeeming it and even then when I entered the code and it said it was successful I didn’t recover anything I’m not... Discussion in 'XBoX on Windows' started by MEEDOU, Feb 12, 2024.

  1. MEEDOU
    MEEDOU Guest

    I tried redeeming my Xbox reward points but I never received the reward


    I got a code to verify it was me redeeming it and even then when I entered the code and it said it was successful I didn’t recover anything I’m not sure if it’s just delayed or what

    :)
     
    MEEDOU, Feb 12, 2024
    #1
  2. Darhyl Amizola Win User

    I tried redeeming my Xbox reward points but I never received the reward

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this on Microsoft Rewards.

    In this case, you will have to reach out to the Microsoft Rewards team for follow up as they have the tools and resources to properly investigate your Rewards transaction status:

    https://rewards.bing.com/support

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. DEEP FM UBoG Win User

    Verification Code not being sent.

    I'm trying to redeem my xbox reward point but have to verify my account when i try it says they will send me an e-mail but i never receive it
  4. Batdad007 Win User

    Unable to redeem gems for 10,000 reward credits

    I received the same message. Trying to redeem my 500 points has been a joke. Everything is "out of stock" whenever I have tried.... from the company itself that provides the reward and is a digital reward?? Add "Mm" to "Hmm...". This is why I usually don't
    even bother with these VIP points, rewards, etc. There always seems to be a "problem".
  5. Reidlos88 Win User

    Never received my rewards!

    It was for xbox rewards though. I redeemed my xbox rewards points for microsoft credit so it is for xbox rewards not microsoft rewards.
  6. Daniel Breitschaft Win User

    Microsoft rewards

    Which Microsoft Rewards are you referring to? I live in Brazil and I am able to exchange the points received for the XBOX rewards I earn on Quests made in games, but I never received a physical reward.
Thema:

I tried redeeming my Xbox reward points but I never received the reward

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