I think there is a problem in my Xbox Live Rewards

Hello MaggotMorales08,

From our FAQ:

What content on the Xbox Store is eligible for MyVIP?

Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.

Since many of your purchases over the last few months have been pre-orders or consumables, they were not eligible for MyVIP payback. Also, keep in mind that purchases cannot go towards both offers and MyVIP:

What type of Rewards can I earn?

In addition to our special events and offers, there are two easy ways to earn Rewards Credits each month; by completing missions or special offers, or with a MyVIP Star Rank.
To see current missions, visit the MyMissions page. For more details, please see the Terms and Conditions. Don't forget to check back often to see what's new, as missions are updated frequently!

To learn more about your MyVIP Star Rank, which gives you a percentage back on what you buy in the Xbox Store, visit the MyRewards page. Once you have earned at least 1 Star, you'll start earning each month
based on your qualifying purchases from the previous month.

Please note: Xbox Live Rewards members may not earn Rewards Credits for multiple offers based on performing the same action. For example, your purchases made to complete a monthly mission won't also be eligible for MyVIP.

Since your Darksider's purchase in May went towards the Rebel Rewards offer, it did not award MyVIP payback.

Hi there, I have the same problem....

I bought my first xbox in us, moved back from US to czech republic in europe, I´m xbox live rewards member, so if I migrate my account to CZ, I´ll lose my rewards membership, right? And I will probably lose some of my downloaded content?

Live rewards are not supported in my present region

At first I thought I had gotten rewarded with something for being an Xbox LIVE VIP in Rewards and won an Avatar Prop, Clothing, a forum signature or something. But I think near enough every Xbox LIVE Rewards member got this email, even those who do not have
Xbox LIVE.

I think I may also be having an problem since I just yesterday tried to use the

5,000 Rewards Credits for 250 Gems but I have yet to get an redeem email code for it, not really sure where I need to go for them to send me my code anyway, it sounds related to some of these problems report on this forum. I think
it should convert the points to Microsoft rewards points correct, so I can use it on my xbox one, anyway if it was an direct $5 dollar deposit that would be fine, but I don't think its show up on my account yet. it sounds like their having problems with some
of these 250 gem rewards , I used an 100 gem rewards also yesterday I got an email for that one, but not my 250 gem reward yet.

I thought it was the other way around that xbox rewards was turning into Microsoft rewards.

Na, what we using here are called "Live" rewards, the other one is called Xbox rewards/Microsoft rewards(what we bout to switch to).

Actually this is the Xbox Live Rewards program. What it is being switched to is Microsoft Rewards. There is no Live Rewards.

lol this crap is all over the place. Xbox live rewards is sometimes referred to as simply "live rewards". I just used live cause It's faster. Stuff is confusing smh. Like right now they just switched the name this section of the forums is filled under from
"xbox live rewards" to "Microsoft rewards". Even though the banner still says "Xbox live rewards". they jumped the gun.

Anyway, I was just warning folks about the 3 month expiration date for $$$ when people start using "Microsoft rewards". People(especially younger folks) will still think they have a year to use the $$$.