I think the store ate my money

Discus and support I think the store ate my money in XBoX on Consoles to solve the problem; I bought star wars the force unleashed 2 yesterday and installecd it, i went to play it but it said I didn't own the game, I uninstall it to try again... Discussion in 'XBoX on Consoles' started by Gabriel Name, Apr 6, 2021.

  1. Gabriel Name
    Gabriel Name Guest

    I think the store ate my money


    I bought star wars the force unleashed 2 yesterday and installecd it, i went to play it but it said I didn't own the game, I uninstall it to try again but I go there and it says I don't own the game but it still took my money which was 20 dollars I don't know what to do

    :)
     
    Gabriel Name, Apr 6, 2021
    #1
  2. XBF Meryem R Win User

    I think the store ate my money

    Hello @Gabriel Name, I hope everything is going well for you!

    Thank you for reaching Microsoft Xbox Forum support.

    I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

    In order to make sure that you own the license of the game, please try to on the microsoft store app on your device and check if you are signed in with the account that bought the game.

    To know if the game was bought on the account please go to Microsoft account | Sign In or Create Your Account Today – Microsoft, sign in with your account, select payment and billing, and then select order history.

    If the issue still persists after going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 10-15 seconds plug all your cables back in and then restart your console.

    If this does not help you resolve your issue please try contacting our Xbox live Support for more assistance.

    Xbox Support

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
  3. zBLAZIN 420 Win User

    it ate my money

    its not in the history. and yes im in my region and when i go back to the game in the markeyplace its still 14.99
  4. ngocphi Win User

    it ate my money

    It would be in your download history

    Quick and importing question

    Does your account region match your actual region?
  5. Gimpy_P Win User

    Microsoft ate my money(again)

  6. i R Mr PuPPy v2 Win User

    Microsoft ate my money(again)

Thema:

I think the store ate my money

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