I think someone has hacked my account

Discus and support I think someone has hacked my account in XBoX on Consoles to solve the problem; i signed in on xboxlive today and it said last signed in else where i haven't shared any of my information to anyone and all my friends were gone my... Discussion in 'XBoX on Consoles' started by Looks Simple, Oct 17, 2014.

  1. Looks Simple
    Looks Simple Guest

    I think someone has hacked my account


    i signed in on xboxlive today and it said last signed in else where i haven't shared any of my information to anyone and all my friends were gone my game saves were deleted my gamertag is PlayerMade T i got on my email recent activity and it said it was
    some where in texas and i live in wisconsin please help

    :)
     
    Looks Simple, Oct 17, 2014
    #1
  2. tRaGiQuE 187
    tRaGiQuE 187 Guest
    I think someone hacked my account

    HELP!!!! Someone obviously hacked my account, so exactly what do I do now. Who or where do I report this too. I cannot log in and I know someone hacked it because most of my spendable points are gone. I had over 3000 points and now there are 30 points left.
    I just paid for my next year last month like 60 bucks for gold and now it is useless.
     
    tRaGiQuE 187, Oct 17, 2014
    #2
  3. x1Redline1x
    x1Redline1x Guest
    I think someone hacked my account

    This is a pretty sensitive case. I believe it would be better if you talk to support securely. Please contact Xbox LIVE official support via the phone. Explain the situation, and they'll let you know what your options are. I would also suggest trying to
    change your password if you can recover the account.
     
    x1Redline1x, Oct 17, 2014
    #3
  4. onyxishere
    onyxishere Guest

    I think someone has hacked my account

    Sorry to hear it. If you believe you have lost access to your gamertag then you'll need to contact phone support and open an Unauthorized Access Ticket. If you live in North America then dial 1-800-469-9269 or click the link to arrange a call back.

    support.xbox.com/contact-us
     
    onyxishere, Oct 17, 2014
    #4
  5. Linden AG
    Linden AG Guest
    Sure does seem like someone got in there! Couple things I'd get on pronto!

    1. If you had any Bank information associated with your account, contact your bank immediately and get some hold placed or have the card closed!

    2. Start re-securing your account. Visit your
    account
    and change your password, also i'd change my email as well because it may have been compromised as well!

    3. Once you have full control back add in some extra security measures! Click
    HERE
    to check a couple out!

    4. Check to make sure the intruder didn't damage your account standing (got you banned) Click HERE and run a console check.

    After all is said and done, if you still regain your account and your credit card or banking wasn't stolen, then i'd start looking into maybe adding my friends back getting your downloads going again and trying to get back to normal!

    Sorry this happened to you! Some people just have nothing better to do then bother people!
     
    Linden AG, Oct 17, 2014
    #5
  6. Ma7ter Chief
    Ma7ter Chief Guest
    If you think you may of been hacked, You will need to take immediate action. Try calling Mircosoft about it and they will probably do something about it go here to arrange a call with them support.xbox.com/contact-us Now you need to Update your Security,
    Put a Passcode lock on your account and make it something like X,Y,X,RB or something that is`nt like RT,LT,RT,LT because thats to obvious. Go to your account on your computer and Update your Password to something Completely Different. Try Changing your Password
    every 6 Weeks/Months to ensure it does not get hacked again.

    Before he starts making Purchases and uses your Gold, Cancel your Member Ship and Remove your Cards off your account if he starts buying stuff.


    XBOX AMBASSADOR!!! If i Helped maybe i could get a like on this comment?
     
    Ma7ter Chief, Oct 31, 2018
    #6
  7. Linden AG Win User

    I think someone has hacked my account

    Sure does seem like someone got in there! Couple things I'd get on pronto!

    1. If you had any Bank information associated with your account, contact your bank immediately and get some hold placed or have the card closed!

    2. Start re-securing your account. Visit your
    account
    and change your password, also i'd change my email as well because it may have been compromised as well!

    3. Once you have full control back add in some extra security measures! Click
    HERE
    to check a couple out!

    4. Check to make sure the intruder didn't damage your account standing (got you banned) Click HERE and run a console check.

    After all is said and done, if you still regain your account and your credit card or banking wasn't stolen, then i'd start looking into maybe adding my friends back getting your downloads going again and trying to get back to normal!

    Sorry this happened to you! Some people just have nothing better to do then bother people!
  8. onyxishere Win User

    I think someone has hacked my account

    Sorry to hear it. If you believe you have lost access to your gamertag then you'll need to contact phone support and open an Unauthorized Access Ticket. If you live in North America then dial 1-800-469-9269 or click the link to arrange a call back.

    support.xbox.com/contact-us
  9. Ma7ter Chief Win User

    I think someone has hacked my account

    If you think you may of been hacked, You will need to take immediate action. Try calling Mircosoft about it and they will probably do something about it go here to arrange a call with them support.xbox.com/contact-us Now you need to Update your Security,
    Put a Passcode lock on your account and make it something like X,Y,X,RB or something that is`nt like RT,LT,RT,LT because thats to obvious. Go to your account on your computer and Update your Password to something Completely Different. Try Changing your Password
    every 6 Weeks/Months to ensure it does not get hacked again.

    Before he starts making Purchases and uses your Gold, Cancel your Member Ship and Remove your Cards off your account if he starts buying stuff.


    XBOX AMBASSADOR!!! If i Helped maybe i could get a like on this comment?
  10. Smwutches Win User

    i think someone hacked my account

    You haven't been hacked. There's an issue with Live at the moment. Once that's fixed everything should go back to normal.
  11. AquarrzSudnnym Win User

    i think someone hacked my account

    There seems to be an issue with xbox live services at the moment which is probably the cause of you getting kicked out of party and profile pic problem.
Thema:

I think someone has hacked my account

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