I think my xbox has been hacked

I think someone has hacked my account or my whole Xbox one. When I was playing online my earphones went silent for a couple seconds and made a weird static popping sound and then went back to normal. I also do have the new Xbox one controller not sure if
that's hackable. So I think someone can hear me threw the mic and not sure how they did it. And if they got threw my mic then they are going threw all my stuff. Can someone please help, I don't want to delete my account or get rid of my Xbox. Please

:)

 

I think my xbox has been hacked.

First of all your xbox isnt hacked. Have you downloaded an update for that game recently? have you downloaded content for it? have you ever made a save file for the game. What game is it?

 

I think my xbox has been hacked.

Sounds like the local profile is out of date or corrupted, and when an app or routine asks for data from it, it causes the involuntary disconnection. I'd start by clearing the system cache (it's just temporary files plus game updates, automatically reloaded)
by:

1) Please do Settings | System Settings | Storage

2) Move over any hard drive or memory unit (not the Cloud) & press (Y) on your controller & pick Clear System Cache.

3) When asked to confirm storage device maintenance, choose Yes.

* Re-download *

4) Tap the silver Xbox Guide button

5) Select Download Profile (and if you don't see it, press the blue X button to make sure you're not signed in) and proceed with Profile Download.

6) Enter the Microsoft Account addresse for your Xbox LIVE gamertag when asked.

7) Enter the password for the Microsoft Account.

7A) If your account is an Xbox LIVE child account, the parent’s Windows Live ID & password is required as well to download your profile.

8) Pick the storage device for your profile (choose Hard Drive if you have one, or Memory Unit if you don't have a Hard Drive).

9) When the download completes you will be asked if you want the console to remember your password. If it's your home console, I'd say yes, otherwise I'd think carefully about leaving my profile unprotected on somebody else's Xbox!

10) Sign in, and retry.

 

Hello,

If you think your account was hacked/compromised then please read this link with step by step instructions on what to do.

Compromised Microsoft Account Help | Hacked Microsoft Account Help