I think my Port is broken on my Xbox series S

I think my controller aux port might be broken

Yes, idk if it's broken or something but I can join parties on both xbox's, I looked it up and you need xbox live gold to start and join parties. The Series S has only my account, and my account has my series S as my home xbox, and I can still join parties and talk(I'm in one right now in fact).

Well, I like the performance that the games on Xbox Series S have (I played on my brothers Series S) but I need something that isn't all that expensive. I am aware about the high prices for the Xbox S and X, and although the Series S is on my list, do you think there is one that may be better for price, but holds similar performance?

Hello, TYREECE. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Would you please tell me if the email you received said why the console would not be repaired? And may I know if the broken HDMI port was a factory issue or have you accidentally broken the HDMI port?

Waiting for your follow-up.

Hello John D, my name is Jose, and I would be happy to help.

Here are some suggestions to try to solve the Ethernet port issue:

Check the Ethernet cable: Make sure the Ethernet cable is not damaged. Try using another cable to rule out any issues with the cable itself.

Try another port on the router: Connect the Ethernet cable to another available port on your router. If the original port received a shock during the storm, it may be damaged.

Restart the router: Turn off the router, wait a few minutes, and turn it back on. Sometimes, restarting the router can resolve connection issues.

Xbox network settings: Go to the network settings of your Xbox Series S and ensure that it is configured correctly. You can try setting up the network connection again.

Firmware update: Ensure that both your Xbox and your router have the latest firmware installed. Firmware updates sometimes fix compatibility issues.

If the problem persists after trying these solutions, it may be necessary to consider repairing the Xbox Series S or seeking additional assistance from Xbox technical support.

Xbox Technical Support: https://support.xbox.com/

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,
Jose.