I there anything i can do?

ethan fortuin · Nov 28, 2023

I wanted to log into my Microsoft account, and it said that my email is not connected to any account, but I knew for a fact it was, and then it showed me an email address I had never seen before, so someone hacked my account and changed my email and password, and I no longer have access to that account.I lost all my progress now, and I'm stressed. I already tried to recover the account, but it says that I failed to verify my account ownership. SOMEONE PLS TELL ME IF THERE IS ANYTHING I CAN DO

:)

kyle_m4496

Hi Ethan. My name is Kyle and I'm an independent advisor.

If your account's email was changed then I'm afraid it won't be possible to recover the account. I apologise for any inconvenience caused by this.

Please reach back if you have further questions.

Thanks,
Kyle

Inferior-91D30E2D-4F

No, the only thing you can try to do is repeal the ban if you feel it was wrongful by posting in the forum that SOLOKILLER8896 said but since you know what you did there is little chance of that happening. Your best bet is to make a new account and start
over.

Smwutches

You could try contacting support, but without a Microsoft account to sign into it with I don't know if it would be possible. 1-800-4my-xbox if you're in the US/Canada or http;//support.xbox.com/contact-us

BongKaos

Real Life has many advantages over simulated but, I digress. About your problem..... Xbox eye??? Do you mean the console dosen't read games? Is the disk scratched? The Holidy Season is upon us now, so maybe a present is instore. Otherwise, the console
can be repaired and/or a new game can be purchased.. Prices are dropping fast. GOOD LUCK!!!

John P_14

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

If you bought NBA 2k23 for Xbox Series X|S, it won't work on Xbox One so what I can recommend is to contact the point of sale or the store where you purchased the game and ask for a replacement or a refund option.

I there anything i can do?