I suddenly do not own MSFS anymore?

bahij mazloum · Jan 29, 2025 at 8:25 AM

I've been playing Microsoft Flight Simulator for 4 years now, and I've never had this issue. I launched the game as usual, did my daily flight. Then, I installed a livery from a 3rd party (Flightsim.to), but when I tried opening the game again, an error message showed. It said, "Do you own this game or application?" (error code: 0x803f8001). It showed my 2 buttons, one to check if I had the Xbox gamepass, but I did not own MSFS through gamepass. So I checked on the Microsoft Store and Xbox App, and they both showed that I do infact own the game. I tried restarting and checking for updates on my computer, but no updates, and the restart did not change anything. I don't know what to do.

Here's a screenshot of the error message. (Sorry it's in French)

:)

The_Last_DJ

Hello Bahij M! I'm Kris and I'd be happy to help you with your question.

Have you tried logging out of the Xbox/Store apps and logging back in? Seems strange it happened after installed a 3rd party livery.

Bl4ckSh33p

It will be free in Juggernaut but why does it say I don't own it anymore?I wanted to play before Juggernaut and you get bonuses if you own the dlc when Juggernaut comes out. But I suddenly don't own it anymore.

Darhyl Amizola

Hi Jelle! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft game.

Based on your description, the error suggests that the system can't find the Minecraft game license on your Microsoft account.

Your Minecraft account must have migrated to the original Microsoft account email address where it was first created.

In order to fix this, you will need to find the Microsoft account where your Minecraft game license was purchased.

Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > order history > select the date of range when you purchased your Minecraft game.

From there, check if you have the Minecraft transaction. If you have found the transactions, use the same Microsoft account to log out and re-login to Microsoft Store and Minecraft Launcher.

If you're unable to find the Minecraft game transaction, this means that the game was purchased on a different account. Please check your other Microsoft email accounts' order history.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

JohnCollinsXM

When i start MSFS 2020 the blue bar appears, when it's half loaded, the game closes suddenly and goes to desktop no fault code.

Kimmy_24

Hello, Gigi. Are you perhaps playing MSFS via game pass or do you own the digital copy?

I suddenly do not own MSFS anymore?