i still have not recieved any of my gem rewards ordered on 4/15/18

Discus and support i still have not recieved any of my gem rewards ordered on 4/15/18 in XBoX Rewards & Social to solve the problem; ive checked all posible filter and not received any. Emails regarding these transactions. I was your sleep all my Microsoft Xbox and rewards email to... Discussion in 'XBoX Rewards & Social' started by MillerTime996, Apr 22, 2018.

  1. MillerTime996
    MillerTime996 Guest

    i still have not recieved any of my gem rewards ordered on 4/15/18


    ive checked all posible filter and not received any. Emails regarding these transactions. I was your sleep all my Microsoft Xbox and rewards email to this email address. I had for years and I've never had a problem. At this wait till they just refund the
    gems.

    :)
     
    MillerTime996, Apr 22, 2018
    #1
  2. MillerTime996
    MillerTime996 Guest
    Missing VIP gem transactions.

    I claimed several digital item from the VIP vault with gems. On 4/15/18 and I have not received any response by email are message on my account. The transactios are posted on the my rewards ledger but no rewards claim code. I'm been checking email as well.
    Help!
     
    MillerTime996, Apr 22, 2018
    #2
  3. RaySabbarton
    RaySabbarton Guest
    2 questions about Gems

    i bought an xbox one X in february 18 didnt get the reward gems am i able to get them? can give me detials if required.

    also i ordered an xbox elite contorller on the 9th april but has a ship by 31/05/18 would i still get the gems for this purchase?

    thanks Ray
     
    RaySabbarton, Apr 22, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    i still have not recieved any of my gem rewards ordered on 4/15/18

    Hello MillerTime996,

    We see you registered into the vault with a email address with a different domain than your normal Xbox Live Rewards contact address. Are you sure you are checking your vault registered email address?
     
    XBLRewards8, Apr 23, 2018
    #4
  5. MillerTime996
    MillerTime996 Guest
    my primary is [Personal Information Removed]. i have an alias [Personal Information Removed].

    and a secondairy [Personal Information Removed].

    these are the only 3 that should be on my primary acount. anything else is wrong

    when i looked at xboxrewards page it lists [Personal Information Removed].
     
    MillerTime996, Apr 23, 2018
    #5
  6. XBLRewards8
    XBLRewards8 Guest
    Hello MillerTime996,

    It sounds like this is the issue. You registered with the same email, but the domain is a @gmail account.
     
    XBLRewards8, Apr 24, 2018
    #6
  7. MillerTime996
    MillerTime996 Guest
    iv check this account. I have not received the discount either. How do I change the email when I look at my profile everything looks correct?

    How do I update? I want to be *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***
     
    MillerTime996, Nov 3, 2018
    #7
  8. MillerTime996 Win User

    i still have not recieved any of my gem rewards ordered on 4/15/18

    Hello ,

    It sounds like this is the issue. You registered with the same email, but the domain is a @gmail account.
    iv check this account. I have not received the discount either. How do I change the email when I look at my profile everything looks correct?

    How do I update? I want to be *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***
  9. MillerTime996 Win User

    i still have not recieved any of my gem rewards ordered on 4/15/18

    Hello ,

    We see you registered into the vault with a email address with a different domain than your normal Xbox Live Rewards contact address. Are you sure you are checking your vault registered email address?
    my primary is [Personal Information Removed]. i have an alias [Personal Information Removed].

    and a secondairy [Personal Information Removed].

    these are the only 3 that should be on my primary acount. anything else is wrong

    when i looked at xboxrewards page it lists [Personal Information Removed].
  10. XBLRewards8 Win User

    i still have not recieved any of my gem rewards ordered on 4/15/18

    Hello MillerTime996,

    We see you registered into the vault with a email address with a different domain than your normal Xbox Live Rewards contact address. Are you sure you are checking your vault registered email address?
  11. XBLRewards8 Win User

    i still have not recieved any of my gem rewards ordered on 4/15/18

    Hello MillerTime996,

    It sounds like this is the issue. You registered with the same email, but the domain is a @gmail account.
  12. Smwutches Win User

    VIP Vault

    What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?



    You'll have until May 31, 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You'll then have until June 15, 2018 to claim any open MyVIP Perks and to redeem any unused MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP
    Vault. After this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.
Thema:

i still have not recieved any of my gem rewards ordered on 4/15/18

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