I still have not had any points deposited in months, i have raised this in the forum before?

Hello BaldBoxer,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.

You can check all transactions at
https://billing.microsoft.com Deposits from the Rewards program will not be listed as rewards points, but only as a credit. For December, points were deposited on the 5th and around the 20th. For any points you had deposited before December, they would
have been deposited around the 12th-13th or end of the month after you had earned at least 100 points.

The 440 you see on the site would be all points you've earned since joining the program. It doesn't necessarily mean all of those were deposited in December. So you may have had several deposits in the past as well.

If you need any more help with the Rewards program, you'll need to post in the Rewards forum -

forums.xbox.com/.../29.aspx

Rewards points are automatically deposited by the following 15th or 30th of the month after you've earned at least 100 points. So if the points show as awarded, then they would have already been deposited. You can check for past deposits by going to
https://billing.microsoft.com to check for credits around the 15th or end of the month. They won't be listed as rewards points, but only as a credit. If you had any deposits in December they would
have been around the 5th and 20th because of the promotion that month.

If you still need help, you'll need to post in the Rewards forum -
forums.xbox.com/.../29.aspx

Hi there,

the Microsoft points earned via the rewards program, are deposited twice a month. So it will take some weeks time before they are deposited on the account.

For any further questions I have to redirect you the the link xbox360italy mentions.

it gets deposited 1x a month but you must collect 100ms points before they deposit anything

so if you only have 20mspoints then you must either buy a membership card or a game online to make your balance over 100 then those get deposited

every month your balance must be 100reward points in order to get any amount deposited