I still didn't get reward

Discus and support I still didn't get reward in XBoX Rewards & Social to solve the problem; Hello As I mention again your team did't correctly adjust the credits. So I ask again reward credits but if you won't do 150,00 credits then 100,000... Discussion in 'XBoX Rewards & Social' started by SargentDynamit8, Feb 22, 2017.

  1. I still didn't get reward


    Hello

    As I mention again your team did't correctly adjust the credits. So I ask again reward credits but if you won't do 150,00 credits then 100,000 reward credit. You have to adjust the reward credit by adding more for how little you put in last one.

    :)
     
    SargentDynamit8, Feb 22, 2017
    #1
  2. I still didn't get any rewards

    Hello Reward team

    Those credit you added were not right amount which I why is ask for to be corrected. Also you said you won't offer 100-1500,00 credits because you can't do that for reasons even those you did before and its incorrect amount why I'm asking. So what rewards
    credit amount can you offer to fix your error.
     
    SargentDynamit8, Feb 22, 2017
    #2
  3. I didn't get reward credits

    Hello

    I was told by reward team that i will get 150,000 reward credits but somehow that never happened. So adjust my rewards credits.
     
    SargentDynamit8, Feb 22, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    I still didn't get reward

    Hello SargentDyamit8,

    We responded to your post at (I didn't get reward credits). Again, we do not have offers
    that award more than 100 USD (100,000 Credits).

    We're sorry to hear about your frustrations with the program.
     
    XBLRewards8, Feb 23, 2017
    #4
  5. XBLRewards8 Win User

    I still didn't get reward

  6. XBLRewards8 Win User

    I didn't get a reward.

    Hello,

    From the FAQ:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.

    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing into
    your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we will not be able to deliver your Rewards Credits until the deposit issue is resolved.
  7. XBLRewards8 Win User

    Didn't get rewards

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  8. Mister Beep Win User

    I didn't get the mixPot reward

    That would indicate you already own Goat Simulator. If you had already purchased the game, or redeemed through Games with Gold, you would not receive the game digitally through the MixPot.

    Hope this helps clear up the issue!
  9. XBLRewards8 Win User

    I didn't get reward credits

    Hello SargentDynamit8,

    As mentioned in your previous post (https://forums.xbox.com/en-US/thread/43d99f1d-acc6-4814-8372-cb5214ae1863), we already adjusted these Credits. Our initial adjustment
    of 5000 was deposited with various survey Credits on March 30th. Our second adjustment after your further complaint of 10,000 was deposited on April 13th. These will be listed as a refund with a negative amount on your commerce page at (https://commerce.microsoft.com/).
    Furthermore, 150,000 Rewards Credits would be 150 USD. We do not have any offers that would have awarded this much.
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I still didn't get reward

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