I set up a child account for my 6 year old and I had to provide a phone number

Is it possible to do without the email or old phone number? I had an xbox 360 account around 6 years ago and can't get in

I had to contact EA about my age. It was set to 3 years old and I am 30+ years. When they asked if I had children, I said yes. Then they told me the child set up the account.



I told them my child was one year old ( at the time) so if you are going to give the run around then I will need your name, ref# etc. I am done talking to you........needless to say I got them to change the age on the account after I got someone else on
the phone.

Would you care to reference the rule that says that my 5 year old cannot use her father's phone number in the security settings?

The only common thing between all 6 accounts is the phone number...

No, my kids don't have their own phones.

It's a personal account. I lost my cell phone in November of last year and opted not to buy a new one because I have a work cell phone with the job I have now. To save costs, I let my old number go. We'll my old cell phone had my authenticator and my Gmail account as well as my Microsoft account was tied to both. The account I don't have access to is *****@gmail.com which is what I have my Microsoft ultimate subscription tied to. My old cell number is 6********. My new Gmail account is ********@gmail.com and cell phone is 6********. My dob is ******. My name and address is ****** . I can provide my drivers license, credit card, gamertag, as well as Xbox serial number, screens hots, etc. I'm a it engineer that is a Microsoft partner.

EDIT: Removed personally identifiable information (PII) from post.

Good morning Josef, thank you for responding; I have already expressed my problem. I want to delete my old email and old telephone number

so that I can log into my account. I can not find any options to change the email or the phone number which is needed for verification. I have

set up another account with my updated email and new phone number but there are still some accesses that are denied because of inability to

verify my account with the obsolete email and phone number. I would appreciate any assisstance that you might provide with this matter.