I set doesn't not exist email !

Aloneq · May 15, 2017

When I create my account, I set doesn't not exist email, and now I can't buy anything and i can't active my account! HELP PLEASE!!!!!

:)

Thomas3242 · May 15, 2017

cant find email for account

Email for my account apparently doesn't exist. not on the xbox live sign in or the email itself, how else can I access my account on xbox live.

TheOtakuOreo · May 15, 2017

Account Doesn't Exists?

Hello fellow gamers,

As of now this has become a huge issue a friend of mine is having. Sadly I have to post on his behalf due to the extent of the issue that has occurred. Essentially he wanted to change the email linked to his account and we used a step-by-step procedure (link
posted below). We did this a month ago and the old email, as well as the new one he used are considered as "Doesn't exists". He has phoned support with this issue and they claimed the accounts do indeed exists, but when trying to sign into them we encounter
the same issue... "This account doesn't exists". The second time he phoned them they hung up on him. All in all he lost 5 years of gaming and about $500, maybe more in games and they won't do anything to hep him. Is there anything we can do to get the account
back, or at least fix the "This account doesn't exists" issue?

http://support.xbox.com/en-CA/my-account/microsoft-account/change-email-sign-in-for-microsoft-accoun...

Mister Maka · May 16, 2017

Hey there Aloneq.

Sorry to hear you're having trouble with your Xbox Live account! To clarify, are you creating a fresh account or are you trying to sign in? If you're making a new account, are you able to create a new Microsoft Account to associate with it?

Mister Maka

Hey there Aloneq.

Sorry to hear you're having trouble with your Xbox Live account! To clarify, are you creating a fresh account or are you trying to sign in? If you're making a new account, are you able to create a new Microsoft Account to associate with it?

Kingemils12 321

When i put the email in the recovery it says that email doesn't exist

harry554

I've tried the first two links, and it wants me to type in the email I want to recover, but when I put it in it says " this email doesn't exist" so I tried to recreate the email and it says "This email already exists".

carlosdc1

Okey I guess I will wait for some hours and try to sign in again

Rodrigo Oliver

Hi Fenrakk, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I truly am sorry to hear that.

Sadly, if you can't provide the necessary information, it won't be possible to recover the account.

Microsoft takes your security very seriously, and to protect customer privacy we can only help customers verify their account ownership through the online password recovery process.

If you remember any new details that might help with the recovery process, we encourage you to keep trying to recover your account using the online account recovery form.

You can find helpful tips on how to use the recover form on this link:

https://support.microsoft.com/accou...ery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

If your Microsoft account recovery request wasn't granted, you can keep trying as many times as you want, up to two times per day.

Source: https://support.xbox.com/help/account-profile/manage-account/lost-password-solution

I hope this helps!

I set doesn't not exist email !