I sent my xbox one S for repairs and I got it back and it still doesnt work, what do I do

I have one problem what happens if i send my xbox one s to microsoft visitor center because i have sent my xbox one s to the microsoft visitor center will they repair my xbox one s cause its over there now in microsoft visitor center what should i do

When my 360(s) went back for repair I always got a code to redeem with a free months xbox live, I'm assuming they still do this now.

You just reminded me of when I sent my Xbox One X to get repaired in the Germany repair centre a few years back and even though my console was still under warranty, they sent me a refurb back.

It wasn't hard to work out it was a refurb they had sent to me as the serial number on the sticker on the back of the console didn't match the the serial number in the console info in the console settings.

Standard practice.If it's quicker to send you a refurb then that's what they do if it's a in warranty repair.

Agree with the op,the cost of an out of warranty repair has always been way to high.

I had the same issue with one of my Xbox one s but I sent it in for repair and mine came back to fix.

Hello Alex R, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

Remember that this is a possible solution, if it doesn't work for you we can try another one.

Note: This is a public forum therefore, I suggest you not share your personal data.

I am very sorry for the problem you are experiencing with the controller. For this type of case I suggest you request a REFUND for this, there is a form, which is as follows:

https://support.xbox.com/forms/request-a-refund

There you will have to fill out the form with some information that will be requested and you should know that in case the refund request is rejected, you will have to respond to the email they sent you explaining the reason for your refund so that the team in charge can review the request again.

You should also know that game refunds must be made before 14 days have passed since the game was purchased and the game has not been played for a long time, that is, considerable hours of play have not been accumulated. Otherwise, if these prerequisites are not met, the game cannot be refunded.

Subscriptions can be refunded within 30 days of purchase.

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.