I sent my friend a gift card via email for his birthday and he did not receive it

Discus and support I sent my friend a gift card via email for his birthday and he did not receive it in XBoX Games and Apps to solve the problem; Is there some way I can get this reprocessed or whatever needs to happen? I was charged $25 cdeaf5f7-6f53-437f-8710-ad0ff2c05fd7 Discussion in 'XBoX Games and Apps' started by FullMeasure0, May 21, 2015.

  1. FullMeasure0
    FullMeasure0 Guest

    I sent my friend a gift card via email for his birthday and he did not receive it


    Is there some way I can get this reprocessed or whatever needs to happen? I was charged $25

    :)
     
    FullMeasure0, May 21, 2015
    #1
  2. Please do this

    hi could you please send a free £ gift card which is for a very deserving boy he would really appreciate it because it is his birthday next week and he really wants one but his mum won't let him and I always forget his birthday
     
    EarlyGorgon2289, May 21, 2015
    #2
  3. Sir Nessrak
    Sir Nessrak Guest
    Cross-store/language play?

    Hi there!

    A friend of mine was in Hong Kong over the summer for a summer school programme. At his birthday he received a HKD Gift Card from is class mates. Now he's back in NL but he still has this gift card. Can he just activate this gift card in the Hong Kong store
    and than download it in Dutch on our own xbox? (we share the xbox).

    Thanks in advance and hope it is all clear what I mean I sent my friend a gift card via email for his birthday and he did not receive it :)

    Jordi
     
    Sir Nessrak, May 21, 2015
    #3
  4. onyxishere
    onyxishere Guest

    I sent my friend a gift card via email for his birthday and he did not receive it

    Sorry to hear it. However, there is nothing that can be done about it. You'll need to double check the email address that you sent the code through to ensure you sent it to the correct address.

    Microsoft will not replace anything that is lost via email or regular mail.
     
    onyxishere, May 21, 2015
    #4
  5. Hey there, FullMeasure0! I'm very sorry to see any issues with purchasing digital gift cards! I suggest having your friend check their junk mail just to be sure. If they don't see it, you should have the option to resend it through the
    microsoftstore.com site by checking out your order history, or your email confirmation. Please let us know if you run into any further issues!
     
    Misses Quinzel, Nov 1, 2018
    #5
  6. Misses Quinzel Win User

    I sent my friend a gift card via email for his birthday and he did not receive it

    Hey there, FullMeasure0! I'm very sorry to see any issues with purchasing digital gift cards! I suggest having your friend check their junk mail just to be sure. If they don't see it, you should have the option to resend it through the
    microsoftstore.com site by checking out your order history, or your email confirmation. Please let us know if you run into any further issues!
  7. onyxishere Win User

    I sent my friend a gift card via email for his birthday and he did not receive it

    Sorry to hear it. However, there is nothing that can be done about it. You'll need to double check the email address that you sent the code through to ensure you sent it to the correct address.

    Microsoft will not replace anything that is lost via email or regular mail.
  8. ellaphant3 Win User

    Minecraft Realms

    My friend recently got an Xbox gift card for his birthday, and he wants to use it to buy Minecraft Realms Plus. He plays on MCPE, is there any way for him to redeem it?
    Hello Ella!

    If your friend would like to redeem a gift card - try heading over to
    here
    . but unfortunately, you cannot buy items with an Xbox gift card on a iOS or android device. Try buying it on a Xbox!

    If my friend redeems the gift card in the link you sent, will he be able to redeem it on mcpe, or does it have to be on Xbox?
  9. Cashaun Win User

    Minecraft Realms

    My friend recently got an Xbox gift card for his birthday, and he wants to use it to buy Minecraft Realms Plus. He plays on MCPE, is there any way for him to redeem it?
    Hello Ella!

    If your friend would like to redeem a gift card - try heading over to
    here
    . but unfortunately, you cannot buy items with an Xbox gift card on a iOS or android device. Try buying it on a Xbox!

    If my friend redeems the gift card in the link you sent, will he be able to redeem it on mcpe, or does it have to be on Xbox?

    Unfortunately,

    He would have to use an Xbox or a Windows 10 PC with Minecraft for Windows 10 Installed.
  10. Mrs Mackey Win User

    why can’t my friend use his gift card?

    Yes he is, it’s a gift card I bought at a store for his birthday
Thema:

I sent my friend a gift card via email for his birthday and he did not receive it

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