I sent in my Elite Series 2 a while ago for repair and I only just realised they sent it...

Is your controller still under warranty? If so, yes I would get it sent in as soon as possible for repair. Unfortunately, there has been many problems with the Elite Series 2 controller such as this. Best of luck.

I've had the exact same issue with my RB button for some time now. Its recently become unusable. These limited edition controllers aren't fit for purpose. Therefore Microsoft will replace them with the standard elite 2's, and refurbish and sell your controller. Why else would the not make arrangements to re-send us our limited edition controllers that they deem uneconomical to repair..... To bad that approach wasn't taken during the 360's red ring of death era.

Easier to lodge a complaint with your countries consumer watchdog\ombudsman. As they will assist you should you want to keep your limited controller, if uneconomical.

Good luck, but don't let them bully you. Not your fault they sold you a defective product and dont have like for like during the warranty.

Do better by your customers Microsoft!

There's no guarantee you'll receive the same type of controller back when you send them in.

Same here.

Sent mine on 28/05 and it was delivered on 02.06. I guess its just a waiting game.

Out of interest why have people sent their controllers in for repair? I sent mine in because the RT tigger started developing a sticky press, that was my second series 2 controller to do that.

Its elite 2 controller i sent it to Microsoft repair center under warranty its had warranty tell 2025 after it got repaired the warranty just expired how does that happen