I sent in an elite controller based on warranty

Its elite 2 controller i sent it to Microsoft repair center under warranty its had warranty tell 2025 after it got repaired the warranty just expired how does that happen

NOTE: Xbox Accessories (controllers, elite controllers, headsets and so on just have a 90 day warranty in the US)

Xbox Support might be able to help but that $150 controller just has a 90 day warranty.

Here in Australia The Elite Controller was covered by my Elite Consoles Warranty. I have already sent it in to be replaced twice (stupid rubber grips expanding).

If https://support.microsoft.com/en-au/devices was still working as it's supposed to It would be being replaced for a third time right now.

Is your controller still under warranty? If so, yes I would get it sent in as soon as possible for repair. Unfortunately, there has been many problems with the Elite Series 2 controller such as this. Best of luck.

NOTE: Xbox Accessories (controllers, elite controllers, headsets and so on just have a 90 day warranty in the US)

Xbox Support might be able to help but that $150 controller just has a 90 day warranty.

Here in Australia The Elite Controller was covered by my Elite Consoles Warranty. I have already sent it in to be replaced twice (stupid rubber grips expanding).

If https://support.microsoft.com/en-au/devices was still working as it's supposed to It would be being replaced for a third time right now.

There's the console which has it's own warranty and then the controller. The controller is not under a "console" warranty. Accessories, like controllers have their own warranty. In the states it's 90 days and in other countries it can be up to a year.

You can't create your own repair order for your controller. You'll have to contact Xbox Support for assistance.

Hello,

I'm based in New Zealand and purchased an Elite Controller 2 on release day, do you know who i can contact within my country to purchase an extended warranty for the controller?

Appreciate any help/assistance

Regards

Karl M