I scratched off 2 letters, can I get help?

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello KartqsHD, in damaged Gift Card cases you should contact Xbox support via chat so they can help you.

https://support.xbox.com/en-us/contact-us

Also when you contact Xbox customer service, you have your Gift Card purchase invoice in hands.

How much of the code is missing now? If it's just 1 or 2 letters/numbers, while it may take a little while, you can still probably get the code working by guessing random inputs. Just be careful in the future when scratching the coating off. You don't
need to scratch that hard at all, much like a lottery scratch-off ticket. I hope you can figure the code out and get it working; good luck!

Nothing you can do other than guessing the numbers/letters you've scratched off.

Just for future reference, scratch it off with a coin next time. I was being lazy to get a coin and scratched it with a pen for some reason and it scratched letters off and I went back to the original store and got a refund.

If you still have the receipt, then that's perfect, you can go back to the store from where you bought it and show them the receipt and most likely they will give you another one.

Oh! I just tried to scratch it I now just miss 2 number or letter still have to figure that out !!