I reset my xbox and don't remember my email or password

Discus and support I reset my xbox and don't remember my email or password in XBoX Accessibility to solve the problem; Hey There This problem has probably happened to the best of us but earlier this year we were having trouble with our internet and during the transfer... Discussion in 'XBoX Accessibility' started by DaleNeill, Nov 24, 2018.

  1. DaleNeill
    DaleNeill Guest

    I reset my xbox and don't remember my email or password


    Hey There

    This problem has probably happened to the best of us but earlier this year we were having trouble with our internet and during the transfer process I accidentally reset my xbox. Now like everyone else I don't know what my email address was or password.
    When I go through the microsoft account recovery it always says I have not provided enough information?????? I certainly do provide a lot of information. Any help would be appreciated.

    :)
     
    DaleNeill, Nov 24, 2018
    #1
  2. Forgot email

    I Forgot my password for my xbox 360, the problem was that i suddently had to sign in with the password to play xbox live, and then i didn't know it. i can't reset it because if i try to get it emailed it will email it to the account i can't remember the
    password of and i don't remember the anwser for the security question.
     
    ScarceArtist50, Nov 24, 2018
    #2
  3. Can't access account

    I came home today and went to turn on my console for XBL and recieved a message that said I had to relogin with my password. Some sort of security protocol? Unfortunately, I don't remember my password to gain access, and not only that, I don't remember the
    password for the email address I made for the account because I didn't use it other than that one time. I tried to reset the password for the email account but Google denied it. I'm not sure why Xbox did this but I only want access to my account, otherwise
    I will have to make another profile, I guess, and pay for Xbox Live again. This is ridiculous. Shame on me for not remembering this stuff but is there a way around this? Can't somebody with Xbox just reset it?
     
    WorldlierChart7, Nov 24, 2018
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    I reset my xbox and don't remember my email or password

    M3tal Daz3, Nov 24, 2018
    #4
  5. CrazY1985
    CrazY1985 Guest
    contact official support.

    Maybe they can help you out.

    First question that comes up on my side is "How can someone forget his emailadress?"

    I use my mail on a daily base so I can't understand how someone would forget his/her mailadress..

    As said, contact official support and provide them your info.

    Maybe they can help you out on getting to know your emailadress.
     
    CrazY1985, Nov 24, 2018
    #5
  6. DaleNeill
    DaleNeill Guest
    Thank you for your reply. My issue is however I go through the account recovery process and add all information required and correct might I add and all I get back is some less than helpful unmonitoured email saying I haven't provided enough information.
    Now I know microsoft wants to keep peoples information protected but this is just plain stupid.
     
    DaleNeill, Nov 24, 2018
    #6
  7. DaleNeill
    DaleNeill Guest
    Hey there

    Thanks for that. And yes you may question how can anyone forget their email address. I don't as a rule but when setting up xbox live I just used the default email given and haven't given it a second thought since then.
     
    DaleNeill, Nov 6, 2018
    #7
  8. DaleNeill Win User

    I reset my xbox and don't remember my email or password

    Hey there

    Thanks for that. And yes you may question how can anyone forget their email address. I don't as a rule but when setting up xbox live I just used the default email given and haven't given it a second thought since then.
  9. CrazY1985 Win User

    I reset my xbox and don't remember my email or password

    contact official support.

    Maybe they can help you out.

    First question that comes up on my side is "How can someone forget his emailadress?"

    I use my mail on a daily base so I can't understand how someone would forget his/her mailadress..

    As said, contact official support and provide them your info.

    Maybe they can help you out on getting to know your emailadress.
  10. M3tal Daz3 Win User

    I reset my xbox and don't remember my email or password

  11. DaleNeill Win User

    I reset my xbox and don't remember my email or password

    Thank you for your reply. My issue is however I go through the account recovery process and add all information required and correct might I add and all I get back is some less than helpful unmonitoured email saying I haven't provided enough information.
    Now I know microsoft wants to keep peoples information protected but this is just plain stupid.
  12. FearedNightmare Win User

    Don't remember password/can't reset password.

    You could try and call Xbox Support and maybe they can help you out
Thema:

I reset my xbox and don't remember my email or password

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