I requested a refund and was instantly denied. I requested it seconds after a accidental...

Discus and support I requested a refund and was instantly denied. I requested it seconds after a accidental... in XBoX Games and Apps to solve the problem; I bought a series s version of a game when I already own the original and when I requested a refund it instantly got denied. Is there another link to... Discussion in 'XBoX Games and Apps' started by Jonathan Walker1, Jul 1, 2022.

  1. Jonathan Walker1
    Jonathan Walker1 Guest

    I requested a refund and was instantly denied. I requested it seconds after a accidental...


    I bought a series s version of a game when I already own the original and when I requested a refund it instantly got denied. Is there another link to talk to someone more direct?

    :)
     
    Jonathan Walker1, Jul 1, 2022
    #1
  2. [ A J ] Win User

    I requested a refund and was instantly denied. I requested it seconds after a accidental purchase.

    Hi, Jonathan! thank you for reaching out.

    My name is AJ, I'm an Independent Advisor for the Xbox Community.

    I'm sorry to hear your refund request was denied.

    In this case, I'd suggest replying to the refund decision email, as that's the only way to receive/provide more information regarding your request.
  3. PickledBell6822 Win User

    Microsoft Won't Refund My Accidental Purchase and Won't Tell Me Why - Just Keep Closing the Case

    For your refund request ( an accidental purchase ) it can be denied if it does not meet the terms and condition of Microsoft. Possible that the item was purchased for more than 5 days when you requested the refund or you already have a previous refund
    for the same reason
  4. maxcourt Win User

    Xbox Refunds

    hi there thank you for replying

    i sent the refund request through the microsoft refund page and shortly after i was told that my request was denied

    thanks

    max
  5. ngocphi Win User

    Accidental purchase refund request denied

    Consumables aren't really refundable
  6. Kyle arce Win User

    Accidental purchase refund request denied

    I bought the Tekken 7 dlc packs on Monday August 23rd and I didn't get the downloads for it please help me out with this
Thema:

I requested a refund and was instantly denied. I requested it seconds after a accidental...

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