I renewed my Xbox Live but i still cannot play online

Discus and support I renewed my Xbox Live but i still cannot play online in XBoX on Consoles to solve the problem; I paid for 3 months of Xbox Live and it shows that the money was taken out of my account but when i go to play games online it directs me to the “Join... Discussion in 'XBoX on Consoles' started by Meraj S, Jan 28, 2018.

  1. Meraj S
    Meraj S Guest

    I renewed my Xbox Live but i still cannot play online


    I paid for 3 months of Xbox Live and it shows that the money was taken out of my account but when i go to play games online it directs me to the “Join Xbox Live Gold” screen and payment options for Xbox Live.Any suggestions on how to fix this.

    :)
     
    Meraj S, Jan 28, 2018
    #1
  2. ChoppedCarrotts
    ChoppedCarrotts Guest
    Gold but no perks

    I renewed my Xbox Live Gold but I can't play online, get in parties, but I can still get free games from the store with Gold perks.
     
    ChoppedCarrotts, Jan 28, 2018
    #2
  3. DevinSt.Pierre
    DevinSt.Pierre Guest
    Xbix live not working

    I Renewed my Xbox live gold membership 2 days ago online and I can download free gold games but I can't play Xbox live online
     
    DevinSt.Pierre, Jan 28, 2018
    #3
  4. gds1972
    gds1972 Guest

    I renewed my Xbox Live but i still cannot play online

    Hi

    I believe there has been an Xbox Live issue in the last 24 hours that may have been affecting you. It looks like this issue has now been resolved can you please try again to see if you are now able to play online.

    If you are not able to play online can you please try restarting the console by pressing the Xbox button on the controller selecting the system tab then use the option to restart the console. After restarting the console if you are still not able to play
    online can you next try removing your profile from the console then restart the console and re load your profile.
     
    gds1972, Jan 28, 2018
    #4
  5. gds1972 Win User

    I renewed my Xbox Live but i still cannot play online

    Hi

    I believe there has been an Xbox Live issue in the last 24 hours that may have been affecting you. It looks like this issue has now been resolved can you please try again to see if you are now able to play online.

    If you are not able to play online can you please try restarting the console by pressing the Xbox button on the controller selecting the system tab then use the option to restart the console. After restarting the console if you are still not able to play
    online can you next try removing your profile from the console then restart the console and re load your profile.
  6. A chezbrger Win User

    Xbox live gold

    Well the thing that makes it weird is that i could still play online, but without live gold. There arent any other accounts on my xbox, and it didnt auto-renew the subscription.
  7. dwh frost Win User

    I have Gold but it wont let me play online

    Me too I renewed it 2 months ago and it will not let me play online and I even put in a Xbox live trial code and said ' you already have an Xbox live gold membership' and still would not let me play online???
  8. IgotTSondabrain Win User

    Connection issues and disconnecting constantly

    xbox live is still having problems, bud. I had problems earlier today playing halo online myself. i'm probably not going to renew my subscription in a year when it comes up
  9. Eggnogga Win User

    What a Rip off this is:

    I'm upset that I can't play Skyrim online. I'm refusing to renew my Xbox Live subscription due to this.
Thema:

I renewed my Xbox Live but i still cannot play online

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