I refunded yesterday it's approved but the amount is not credited it's been 28 hours

Discus and support I refunded yesterday it's approved but the amount is not credited it's been 28 hours in XBoX on Windows to solve the problem; I want money to buy other game please refund the amount I'm waited for 28 hours cb598c27-79a8-492c-bd39-5aa6e314499a Discussion in 'XBoX on Windows' started by Akash Akash1, Feb 12, 2024.

  1. Akash Akash1
    Akash Akash1 Guest

    I refunded yesterday it's approved but the amount is not credited it's been 28 hours


    I want money to buy other game please refund the amount I'm waited for 28 hours

    :)
     
    Akash Akash1, Feb 12, 2024
    #1
  2. Smwutches Win User

    I refunded yesterday it's approved but the amount is not credited it's been 28 hours

    It takes at least 3 to 5 business days to receive a refund after it's been approved and there is a delay in receiving refunds currently.
  3. Georges C. Win User

    Refunds

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Brayden, requested a refund and had the request approved, they usually respond within 72 hours and if the refund has been approved it does not take long until the amount is in your account, if the purchase has been made with debit card or credit the valo takes longer to return to your account for causes of the financial system.
  4. Georges C. Win User

    Game not in my account after refund denial

    Hello again, what may have happened was some system failure between approving and executing your refund, and the system has automatically removed the license from your account.

    The system is fully automated, wait until it makes updates, however even after approved the refund takes up to 48 hours to be made, and if the purchase has been made on your credit card the amount will only appear in the next billing period.
  5. L4c3rd4 Win User

    refund issue

    Hello dear Gamer, first it's a pleasure to be able to help you today.

    My name is Vinicius.

    I am a gamer and independent advisor on the XBOX community platform.

    Hey Xbox, how are you today? Hope you're well.

    The refund works that way, after the refund request is made, it can be approved or not, after approved, you receive a notification that your refund request has been approved and Microsoft asks for 7 days to actually refund the amount spent.

    When the refund is made, you are also notified via email, and from then on, Microsoft asks for up to 3 business days for the amount to appear for you, however, if the purchase was made using your credit card, the refund will be available on your credit card bill within 7 business days at max.
  6. L4c3rd4 Win User

    Refunded money or money transactions

    Hello dear Gamer, first it's a pleasure to be able to help you today.

    My name is Vinicius.

    I am a gamer and independent advisor on the XBOX community platform.

    Hey AplioLion, how are you today? Hope you're well.

    The refund works that way, after the refund request is made, it can be approved or not, after approved, you receive a notification that your refund request has been approved and Microsoft asks for 7 days to actually refund the amount spent.

    When the refund is made, you are also notified via email, and from then on, Microsoft asks for up to 3 business days for the amount to appear for you, however, if the purchase was made using your credit card, the refund will be available on your credit card bill within 7 business days at max.
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I refunded yesterday it's approved but the amount is not credited it's been 28 hours

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