I refunded yesterday it's approved but the amount is not credited it's been 28 hours

It takes at least 3 to 5 business days to receive a refund after it's been approved and there is a delay in receiving refunds currently.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Brayden, requested a refund and had the request approved, they usually respond within 72 hours and if the refund has been approved it does not take long until the amount is in your account, if the purchase has been made with debit card or credit the valo takes longer to return to your account for causes of the financial system.

Hello again, what may have happened was some system failure between approving and executing your refund, and the system has automatically removed the license from your account.

The system is fully automated, wait until it makes updates, however even after approved the refund takes up to 48 hours to be made, and if the purchase has been made on your credit card the amount will only appear in the next billing period.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Xbox, how are you today? Hope you're well.

The refund works that way, after the refund request is made, it can be approved or not, after approved, you receive a notification that your refund request has been approved and Microsoft asks for 7 days to actually refund the amount spent.

When the refund is made, you are also notified via email, and from then on, Microsoft asks for up to 3 business days for the amount to appear for you, however, if the purchase was made using your credit card, the refund will be available on your credit card bill within 7 business days at max.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey AplioLion, how are you today? Hope you're well.

The refund works that way, after the refund request is made, it can be approved or not, after approved, you receive a notification that your refund request has been approved and Microsoft asks for 7 days to actually refund the amount spent.

When the refund is made, you are also notified via email, and from then on, Microsoft asks for up to 3 business days for the amount to appear for you, however, if the purchase was made using your credit card, the refund will be available on your credit card bill within 7 business days at max.