I refunded a game but still says I own it and I can play it for the time being i Deleted...

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

First, make sure that the game was successfully refunded by signing in to https://account.microsoft.com/billing/orders, it should be stated as "completed" and once confirmed, you can leave the game uninstalled on your end.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

It may take a couple of hours to 24 hours for the in-game item or currency to be removed from your account, Martin.

According to Epic Games, you should be a notification once done. For your reference, here's a related article from them:

https://www.epicgames.com/help/en-US/fortnite-c...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thank you for clarifying that, I uninstalled the DLC for the Murder Miners game and its gone from my install list so that worked. I’m gonna try to uninstall and reinstall Fortnite to see if any changes happen, if not i’ll contact Epic Games to see of they
can help. Thanks again for the assistance.

Hello Gabriel,

Thanks for reaching out to the forums. We see you have a question on refund. When requesting a refund, we only supply the money back. The game server itself is responsible for removing the content, which is Epic games. This usually takes about 1-3 days for
them to remove the content. If the DLC is able to be uninstalled we recommend doing that.

Thanks,

Brad

Hello Rhiodin G! I'm Kris and I'd be happy to help you with your question.

Have you received the payment back or is it just approved still? I can't see why you would get banned if Xbox has not stopped giving you access. I would suggest uninstalling it though and not playing it.

You could always speak to Xbox Support aka.ms/contactxboxsupport