i redemmed a xbox live with reward points and unable to receive redemption code

Discus and support i redemmed a xbox live with reward points and unable to receive redemption code in XBoX Rewards & Social to solve the problem; i have points and didnt get code 1ff11863-456a-4be3-bd2c-f0dc4496f2c4 Discussion in 'XBoX Rewards & Social' started by ISvges, Mar 17, 2018.

  1. ISvges
    ISvges Guest

    i redemmed a xbox live with reward points and unable to receive redemption code


    i have points and didnt get code

    :)
     
    ISvges, Mar 17, 2018
    #1
  2. Cuda 383
    Cuda 383 Guest
    Redeeming Points

    I have 18,000+ Rewards Points. Will they all get redemmed at once, or 5,000 at a time?
     
    Cuda 383, Mar 17, 2018
    #2
  3. Smwutches
    Smwutches Guest
    Reward Points convert to MS currency.

    With Microsoft Rewards points you just go to their redemption page and redeem the points for either an Xbox gift card or a Live card (it's not possible to purchase gold using currency from gift cards through Xbox) and a code will be emailed to you. If you
    need further assistance, you would need to contact customer support for the Microsoft Rewards program via their redemption page. They are not the same as the Xbox Rewards program.
     
    Smwutches, Mar 17, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    i redemmed a xbox live with reward points and unable to receive redemption code

    Hello,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
     
    XBLRewards8, Mar 19, 2018
    #4
  5. XBLRewards8 Win User

    i redemmed a xbox live with reward points and unable to receive redemption code

    Hello,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
  6. Murphs-A47006C9-2185 Win User

    I received a 25 dollar digital code for being a part of xbox. Do I only received 2 dollars

    This is a public forum. Do NOT post codes.

    The Xbox Live Rewards program does not send out codes for rewards, they are deposited directly into your account. If you received the rewards from microsoft/bing rewrads you need to go to the redemption page, scroll to the bottom, and contact them.

    If the you received the reward from some other promotion then you would need to post in the promotions/sales support forum to receive assistance. Again, do not post the code it can be stolen.

    The Xbox Live reward program is unable to assist with issues within other programs (such as a non working code) so you will have to reach out to one of those two places depending on where you received the code from.
  7. Smwutches Win User

    Reward Points convert to MS currency.

    With Microsoft Rewards points you just go to their redemption page and redeem the points for either an Xbox gift card or a Live card (it's not possible to purchase gold using currency from gift cards through Xbox) and a code will be emailed to you. If you
    need further assistance, you would need to contact customer support for the Microsoft Rewards program via their redemption page. They are not the same as the Xbox Rewards program.
  8. cornfedjuggalo1 Win User

    Auto Redeem - 1- Month Xbox Game Pass Ultimate - Did Not Redeem

    Check you Rewards order history, the codes should also be there if you haven't received the Email with the code. Unlike when you use rewards points for money on your Xbox account, when you redeem or do the auto-redemption like I do, the GamePass Core/Ultimate rewards are not automatically added to your account, it is sent via email. But as I said check your Rewards History and the code(s) for any months that the points were deducted should be there. If they are not there contact Rewards Support using the "Contact Microsoft Rewards Support" link at the very bottom of the page. Good luck.
  9. Murphs-A47006C9-2185 Win User

    My "Thanks for Sharing" Microsoft Rewards email doesn't work.

    Microsoft rewards is separate from Xbox Live Rewards. This forum is for Xbox Live Rewards and therefore the staff here are unable to assist you. You will want to reach out to Microsoft rewards. You can contact them on the redemption page, near the bottom
    of the page.
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i redemmed a xbox live with reward points and unable to receive redemption code

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