I redeemed Xbox live code on wrong account

Tracy,

Unfortunately, you'll have to contact Xbox customer service to help with this issue.

If you're in North America:

(800) 469-9269

M-F, 9 AM - 5 PM Eastern



In order to request a refund on a digital purchase, please follow these instructions:

https://support.xbox.com/help/subsc...scriptions/digital-goods-subscriptions-refund

Regards,

Under Scored

I now have a USD and a GBP account but it wont allow me to use the GBP one. Defaults to USD. At the time of purchase i was logged into my account in uk using uk only account and purchasing GBP Credit. It told me when trying to redeem the code i was set
to the wrong region. I am new to xbox live and followed instructions to amend region to redeem the code .

I have bought a Xbox live code and when go to redeem it it just says to sign up for Xbox live and I can’t write in the code please help me I spent money on the code (Xbox 360)

the Xbox 360 calls the Microsoft account a Xbox live account.

you need to log in with a Microsoft account before you can redeem your code.

You can create a account and redeem it from the Xbox home page.

https://www.xbox.com/en-AU/live

Something went wrong when redeeming live gold code

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Hayden

If I understood correctly you redeemed 3 codes for Xbox Live Gold in the wrong Microsoft account?

If that's the case, sorry to say but any kind of content transfer between Microsoft accounts can't be made

And once a code is redeemed is not possible to undo this action :c

You can check the redeemable codes FAQ here:

https://support.microsoft.com/en-us/account-bil...