I redeemed my Microsoft rewards for one year of Microsoft Solitaire once but received two...

Hello Nanc Y, I am an independent advisor and I would be happy to help you today. My name is Khaji

Contact Microsoft Rewards Support: If points were deducted from your account without your permission, the best place to get help with the problem is Microsoft Rewards Support. They can refund the points or give you more details about your case

Visit your rewards page: Sign in to your Microsoft account and navigate to your rewards page. Here, you can see how many points you have and if you have reached your goal for the month

Thank you very much for your patience and understanding! If you need anything else, don't hesitate to contact us again.

From the Microsoft Rewards Migration FAQ: "any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will
convert to one Microsoft Rewards point".

From the Microsoft Rewards Migration FAQ: "any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned.
One MyVIP Gem will convert to one Microsoft Rewards point".

Hi, for this promotion, my option to redeem the 3 months of Game Pass arrived as one of the items that could be redeemed (for 0 points) in the "Redeem" section of
my Microsoft Rewards page. Once redeemed, I got the code in an email to my Xbox/Microsoft Rewards account email address.

I'd check to see if you have the option to redeem it there, and then contact
Microsoft Rewards Customer Support if you don't see it there. Hope that helps!

Hello Timothy, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist with this.
Not a Microsoft employee.

When you redeem a gift card using the Microsoft Rewards program, you're not going to receive a redeemable code. Instead, once you redeem the reward you're going to see the balance directly in your Microsoft account

You can check the balance by visiting the next link
https://account.microsoft.com/billing/payments