I Redeemed game pass code but it wasnt added to my account

Twice828 · Nov 6, 2020

Ok so i used my xbox to redeem a code for one month of xbox game pass ultimate everything went fine i even got the message at the end that says you are good to go no error message or anything like that so i thought it worked but when i check my xbox game
pass app it still says my subscription expires tomorrow it says the same thing on my console. I tried to redeem code again but it says code has already been redeemed. So it seems like i used the code but it just didnt register to my account or something because
i still only have 1 day left of game pass. Every month i redeem a code for game pass ultimate and this has never happened. I checked my order history and noticed that it show every month i redeem a code for game pass but it does not show this last code i just
used. Every time i used a code it showed up right away but now it wont even show i used the code. So doed that mean it really didnt register to my account even though the code was used.

:)

Nobaster

Hello
Twice828,

Not to worry, this may take a few minutes. I got my gamepass through a code as well, and had to wait for about 15 minutes to then be able to use it fully, as I did not have gamepass running before.

If nothing changes in few minutes, up to an hour, I would advise you to contact the support. Until then, you can keep checking your profile and see if it changes.

Regards.

[table][/table]

Mgr Lawton

Thank you for you assistance, I wasnt aware that the game pass subscription that's part of the all access was a redeemable code.

Lucas Lauer

But the first time you redeemed the code did it show you a message that the code was redeemed successful and that 3 months of Game Pass Ultimate subscription was added to your Microsoft account?

Alejandro2008R

Do all Xbox Live Gold codes convert to Game Pass Ultimate when redeemed? even if i wasnt already a Game Pass Ultimate member?

NEFUNGUJE

Lucas Lauer

No code for Game Pass (console/pc/ultimate) is automatically redeemed to your account. Microsoft and Xbox gift cards from Rewards are added to your account automatically, but game pass is not.

I Redeemed game pass code but it wasnt added to my account