I redeemed a R300 gift card but the money is not showing on my xbox but can I do to fix the ...

Hi lucas, my name is Oskayra, glad to help you.

Method 1: Redeem gift card in store

The easiest way to add money from a gift card to your account is to redeem it in-store. To do this, go to a store that sells gift cards and present the card to the cashier. The cashier will give you a receipt with a redemption code.

Once you have the redemption code, you can enter it into your online account or the store's app. The money from the gift card will be added to your account balance.

Method 2: Redeem the gift card online

You can also redeem the gift card online. To do this, visit the store's website and look for the gift card section. Enter the gift card code and follow the instructions to complete the redemption process.

Once you have redeemed the gift card, the money will be added to your account balance.

I hope this information has been useful to you.

Best regards,
Oskayra

Thank you and for the money gift card code do I use that by pressing redeem a gift card in the payment procedure?

Hi

Thanks for the fast response

Does this mean that if I redeem the gift card and then purchase the robux will a option be there to use the gift card money or do I have to do something different?

Yes I understand that it will add on to my existing microsoft credit. The question is that the gift cards you redeem through rewards have a 90 day expiry date where you have to spend that money within that time. The money I have in my account is through bought gift cards and as so has no expiry date to use the money by. I just want to know if I redeem gift cards through microsoft rewards, when I buy a game it will use the gift card money with the expiry date first and not the money i already have in my account. If that makes sense. Thanks.

Hello,

My son just redeemed his $15 Microsoft gift card and bought 1200 robux money but it is not showing up in his account. It's sayin he still only has 3 robux. Any ideas what is going on? I got the email that the card was redeemed so it seems to have taken the
money but it's just not showing up in his robux account....