I redeemed a code that was sent to me by Xbox but I redeemed it and code went through but I...

Same thing happened here. Went through the process of redeeming a prepaid xbox live code and it spat back a "Code already redeemed" with a timestamp of the exact time I went to redeem it.

My point is I went to redeem the code on the xbox and it told me to redeem it on the website. So I went to redeem it on the website and it told me to redeem it on the Xbox. When my friend gave me his spare code his worked immediately.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

First, make sure that it was redeemed under the correct account. Please sign in to https://accout.microsoft.com/billing/orders. Validate if the transaction is visible as "completed" or "redeemed".

Once confirmed, for cases like this what we initially need to do is to quit the game and perform power cycle in that way once you launch the game your in-game data will just re-sync.

Kindly quit the game and follow the steps below before you re-launch the game.

​​​

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

I got it from a code given by xbox. When I went to redeem it it had said that the code had been redeemed when i never redeemed it.

Just to let people know:

After the error with the last code I used, I went for it and redeemed through x360... guess what - it all worked.

In case someone wants to tell me a joke about how this code has different permissions than the last one : (HWWVB-4TX9Q-Q4BR7-33XX6-JYW6D) - *USED*

There IS an issue with redeemable trial codes on Xbox One, at least with me, and, for the record, problem NOT solved and TERRIBLY handled.

As this is an issue with something that does not generate income, it will, most likely, remain UNFIXED. So a tip for those who have these codes and still have the super reliable x360: redeem these codes through it. Not even through
the website. One of the times it went wrong it happened with me trying to go around the problem through that way and "bye bye 48h gold".