I redeemed a code on the xbox app for the Ebon Flintlock pack for sea of theives

Hi there Nick, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

After doing some research, it appears that Sea of Thieves content, whether purchased or redeemed through the Microsoft platform, are only reflected and usable in the Microsoft Store/Xbox version of the game and not on Steam because they are two completely different platforms.

You can verify this information yourself through the following link:

https://support.seaofthieves.com/ar...Purchases-through-the-correct-platforms-Store



Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players with our best intentions.

I appreciate your understanding and if you have further questions please let me know.

Kind regards,
Gerardo.

Thank you for replying!

I clicked on order history and it said Sea of Thieves Ebon Flintlock and on the right, it said completed.

I just checked my armory chest, and I didn't see it there.

In my order history it says SoT CCU 01. Not sure if thats what you're talking about, but other than that and the Ebon Flintlock I mentioned earlier thats all I see.

Thanks for that info. If you did not pre-order Sea of Thieves, we're afraid you would not be eligible for the Black Dog pack.

For the Ebon Flintlock pistol, you're not seeing that available to you in either armory chest within the game (ship or weapons shop)? Are you able to send us a screenshot of what you see when you open the chest and look at your weapons options for the Flintlock
pistol?

Hello, Advanced S. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

IMPORTANT: Refrain from sharing personal information, including email addresses, gamertags, phone numbers, etc.

As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

That being said, I find it appropriate to ask some questions:

— Where are you from? Just the country.

— Could I know, and in case you didn't try, if after downloading the Game Pass app on your phone you can see the perk?

These questions are asked because perks availability depends on where you are physically located. So, exist the chance that this specific perk is not available in your country.

I'll look forward to hearing your answers.

Regards,

Arturo.

Hi there, thanks for reaching out.

To check, when you view your
Order History while signed into your account, what do you see there? Do you see the Sea of Thieves Mixpot item (Ebon Flintlock pistol) and Black Dog Pack?

Also, when in Sea of Thieves, if you visit the Armory Chest on your boat or next to the weapons shop, do you see the Flintlock there?

If you see the Ebon Flintlock pistol and Black Dog Pack in your Order History, that means that it has applied to your account.

The Sea of Thieves team has included an issue with some players not being able to see their downloadable content in game via the

Patch Notes- 1.0.2 released today. This issue is being looked into and they did include a potential workaround.

In the meantime, please keep an eye out for updates via the
Sea of Thieves Twitter or via the
official Sea of Thieves site. We appreciate your patience with this.

Yea they are both in order history but neither of them are in game. I received a message from Microsoft for the black dog pack and redeemed it but it is still not showing up in game.

Hi again!

To clarify, the Anubis skin was also part of the MixPot reward, along with the Ebon Flintlock pistol. The Black Dog pack codes were for preordering the game, and are still being sent out. There's more information on additional content
and how to access it on
this Sea of Thieves support page.