I redeemed a £5 Xbox Gift card from Microsoft Rewards but it has been stuck "in process"...

Discus and support I redeemed a £5 Xbox Gift card from Microsoft Rewards but it has been stuck "in process"... in XBoX on Windows to solve the problem; They are doing nothing and has been over 60 days, what else can I do now? Generic email sent as reply - no proactive contact from them otherwise. I... Discussion in 'XBoX on Windows' started by StreetPKing2k11, Dec 31, 2023.

  1. StreetPKing2k11
    StreetPKing2k11 Guest

    I redeemed a £5 Xbox Gift card from Microsoft Rewards but it has been stuck "in process"...


    They are doing nothing and has been over 60 days, what else can I do now?

    Generic email sent as reply - no proactive contact from them otherwise. I now have 5 copies of the same email from different agents reading:

    You’ve reached out to Microsoft Rewards you contacted us because you are still yet to receive your order for £5 Xbox Gift Card. We appreciate you taking the time to raise this concern with us so we can check the status of your order, and I understand how important his needs to be addressed as you wanted to enjoy the benefits of your rewards. I’d be happy to help.



    We kindly request additional time to thoroughly investigate the details of your order. Our research department will be actively involved in this process. Please be assured that we are committed to diligently working on resolving this issue for you. We recognize the significance of this matter and appreciate your continued patience during this investigation.



    Rest assured that we will keep you updated with any progress or findings as soon as they become available. Your satisfaction is our priority, and we are dedicated to resolving this matter in a timely manner.



    Thank you for your understanding and cooperation throughout this process. I look forward to resolving this issue for you as quickly as possible.

    :)
     
    StreetPKing2k11, Dec 31, 2023
    #1
  2. StuartATrueRed Win User

    How to get Minecraft with Microsoft reward

    If you have enough Microsoft reward points, then you need to redeem the reward points for Xbox/Microsoft Gift Cards on the redeem page of Microsoft rewards. Then once the gift card codes have been emailed to you, then you can redeem those gift card codes on https://account.microsoft.com/billing/redeem Once you have enough money from the Xbox Gift Cards, you can then purchase Minecraft from the Microsoft Store or Xbox Store (depending on which version you want).
  3. CIDkidzPILLZ Win User

    xbox rewards

    If you redeem your Microsoft Rewards points for a $5 Xbox Gift card. You receive $5 on your Microsoft account. You do not receive a physical gift card.
  4. Bruh nation Win User

    Xbox Game Pass Ultimate

    I've use the microsoft rewards to get the $5 gift card and I've noticed that the gamepass ultimate has been removed from the rewards. Do you know when is it going to come back?
  5. Bret Anderson1 Win User

    Couldn’t process your redemption

    Sorry I meant nothing came back and I tried to redeem a 10 dollar Xbox gift card from Microsoft rewards on Xbox and have tried to redeem a month game pass membership from Microsoft rewards also
  6. Smwutches Win User

    Rewards Points to change Gamertag?

    For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page. Rewards points can only be used to redeem gift cards through the Rewards program, not to be used to make purchases on Live. You would
    need to save up enough to redeem an Xbox gift card and then use the money from that gift card.
Thema:

I redeemed a £5 Xbox Gift card from Microsoft Rewards but it has been stuck "in process"...

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