I redeemed a 3-mo live card and now it says my account is expired. Help!

SteeIersSquad · Jan 6, 2014

I redeemed a 3 month live card on 12/26/13 and it said my membership was renewed. This morning, 1/6/14, it says my membership is expired! Help! I threw the card away because it loaded correctly and I didn't think I would need it anymore.

:)

SteeIersSquad · Jan 6, 2014

Redeemed a 3-month prepaid Live card, now not showing up?

I redeemed a 3 month live card on 12/27/13 and it said my membership was renewed. This morning, 1/6/14, it says my membership is expired! Help! I threw the card away because it loaded correctly and I didn't think I would need it anymore.

masskillerman · Jan 6, 2014

Haven't gotten my 600 Micro. points yet for redeeming my gold on offer from dashboard???

My Gt. is Lumpyshawn and i redeemed my gold account and i didn't get the 600 mp promised. My account originally expired 3-13-12 but i redeemed it today (3-7-12). Do I have to wait until my account originally expired do get the points, even though i already
redeemed it with the pre-paid card?

Smwutches · Jan 6, 2014

Check Sign in to your Microsoft account to see if it shows that a 3 month was entered. If it does and it did expire, you'll need to contact support.

If it doesn't show, you can try contacting support anyway, but without the card there may not be much that can be done.

1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

Smwutches

Check http://commerce.microsoft.com to see if it shows that a 3 month was entered. If it does and it did expire, you'll need to contact support.

If it doesn't show, you can try contacting support anyway, but without the card there may not be much that can be done.

1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

Thak kihd C4

So my Xbox live gold card expired so I got a new one and redeemed it I go and try one of my games I know I need the live card for and it works for two days then it stops working so I guess my Xbox live gold card expired even tho I just got it I know this because all the games I need the card for don’t work a error thing pops up and says please sign in to account u redeemed or redeem Xbox live gold,xbox game pass. and then at the bottom it’s a button that says cancel and that’s it so am I going to get my money back for the card not working or can y’all fix this like what am I supposed to do I spent 25$ on this card and it don’t work

MindBrush26

Could someone help me deal with this problem.

I'm trying to add the 3 months free to my Xbox live account and every time I do it comes back with this error code and I don't know how to fix it. I got it for free when I bought the 3 months membership card and it got me a 3 months for free. I was able
to redeem the card code but the code printed on the receipt comes back with this error code.

The expiration on the receipt says is good until Feb/2019

Please help me

FlappyCoochlips

i have an expired credit card on file and have a 3 monh prpaid card that i am trying to redeem and i keep getting this error and this status code pops up...i need my live wat is the issue?

thijm20 · My account says: "Expires on 3/29/2018. Paid with prepaid card"

My account says:

"Expires on 3/29/2018. Paid with prepaid card"

I redeemed a 3-mo live card and now it says my account is expired. Help!