I redeemed a €20 gift voucher not realising it couldn't be used to make purchases for games...

Hello Racklle,

You can try requesting a refund through: Request an Xbox refund | Xbox Support

Thank you for contacting us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good afternoon

if the purchase was made at the Microsoft store, the refund is at this link

https://support.xbox.com/en-us/help/subscriptio...

hi,

i didnt purchase a gift card voucher, i just redeemed my microsoft reward points as a $5 voucher.

my currency is in AUD

Thank you.

I have already put the voucher on my account, so I can't reenter it onto his.

I have added money from my account to his before, but I didn't realise I couldn't do this with a voucher.

He wants to buy FIFA points with it, on his account, is this possible? Or have I just wasted the gift card 😓

Hi All.

I bought a Xbox voucher from Amazon for my nephew and then accidentally redeemed it in my name.

I used the very long code in the email from Amazon as instructed thinking it would unlock my purchase so I could gift it. Before I knew it I was given lists of games to choose from. I assume therefore that I have redeemed it by mistake.

Is there anyway this can be undone so I can give him his Christmas present.

I have tried to request a call but this function is not available at this time.

I hope someone can help.

Many thanks

Claire, old and confused

Unfortunately not. There is no way to unredeem a code.

What you can do is use the money from the voucher on your account to gift your nephew a game.

https://news.xbox.com/en-us/2020/11/20/how-to-buy-a-digital-game-as-a-gift-this-holiday/

Using this method you can still gift your nephew a game.