I redeemed a 1 month xbox live gold subscription via Microsoft rewards and haven't recieved it

xZeussss · Jul 1, 2018

On the 29th I redeemed 5600 Microsoft reward points to get the "Hot deal - 1 month Xbox Live Gold Mmebership. I got a text as usual asking me to verify the redemption which I did. However I still haven't received anything. On top of this I've spoke to support
and they couldn't see any evidence of this and sent me here.

I have also tried to use the "resend" button however this has not been succesful.

I have attached the printscreen of my rewards history below.

On top of this I haven't had this problem before.

:)

U2 Breeze · Jul 1, 2018

Xbox live rewards issue

I have redeemed a 12 month + 2 bonus month subscription on xbox.com and i still havent recieved 3000+ credits on xbox live rewards because of this and i believe i haven't gotten some points for spending $70 for a battlefield 4 premium subscription. So i
am wondering if anyone here can reply and help me with this issue.

PitGypsy · Jul 1, 2018

Exchanging XBox Game Pass for 1 month XBox Gold live

I redeemed some of my Microsoft Reward Points for the XBox Game Pass when I wanted to redeem the points for the 1 Month Xbox Live Gold Membership. I made a mistake in ordering. I would like to exchange the XBox Game Pass for a 1 Month Xbox Live Gold Membership.

Thank you

xZeussss · Jul 1, 2018

Smwutches · Jul 1, 2018

For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page. The Xbox Rewards program is not the same.

xZeussss · Nov 3, 2018

For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page. The Xbox Rewards program is not the same.
Click to expand...

I assumed this, but the support chat pointed me here -.- Thank you

xZeussss

Smwutches

For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page. The Xbox Rewards program is not the same.

xZeussss

For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page. The Xbox Rewards program is not the same.

I assumed this, but the support chat pointed me here -.- Thank you

Viper7Gamer

Join the Microsoft Rewards Program and you can use your rewards for Xbox Live and Game Pass subscriptions. I haven't paid for Xbox Live in years. I just keep getting my rewards and redeeming Game Pass Ultimate 3 month codes.

reforc3

Current Game Pass Ultimate 3 Months for 1 dollar deal will end on January 25 (in case if you are a new user)

I advise redeeming first your Xbox Live Gold before switching to XGP even if you lose a month of Gold as you reached the limit allowed.

By the time you need to expand your subscription you could use your accumulated Microsoft Rewards points to redeem another month.

I redeemed a 1 month xbox live gold subscription via Microsoft rewards and haven't recieved it