I recently used my redeemed points in the xbox rewards for some minecoins in minecraft but...

Hello Solo_Note77,

Are you able to play Minecraft with the disc you own? Is it currently in your Xbox as you purchased the Minecoins? If you can play the game, the minecoins should be in there.

Here are some frequently asked questions about Minecoins: Redeem Minecoins | Minecraft

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

Microsoft Rewards Program is available in India but it's possible that redeeming points for Minecraft Minecoins is not available in your location. I would recommend checking the Microsoft Rewards website for your region, or contacting Microsoft Rewards support to inquire about the availability of redeeming points for Minecraft Minecoins in your area. Unfortunately, I don't have access to your region's offer, so it would be best to reach out to Rewards Support by clicking on "Get Help" at this link; https://support.xbox.com/help/account-profile/m....

It was on mobile, I got the points from Microsoft Rewards and redeemed for the Minecoins there. My sister was probably either going to use them on my phone or on an Xbox.

Not sure when I tried to redeem them, was something down at the time?

And yes I’m doing fairly well today

I don't have a problem with getting points but I do have a problem with rewards because 1 week ago I bought 2 $1.99 minecoin packs for Minecraft from rewards and I still haven't got my minecoins please help me

Hi there! This is Virginia O.

I understand that you are experiencing issues with your redeemed Minecoins from rewards.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

To give you a heads up when it comes to Microsoft rewards this is being handled by a specific Department who are the Rewards Support.

Please be guided with the following troubleshooting steps to verify redemption in Microsoft Rewards history:

To check if the points were successfully redeemed, go to Microsoft Rewards History: https://rewards.microsoft.com/

Look for recent transactions involving Minecoins. Confirm if the redemption was marked as successful.

If it shows successfully, please be reminded that the redemptions can take up to 24-48 hours to process and reflect.

And if you have already waited longer than the wait time, kindly reach out to o Rewards Support here: https://rewards.bing.com/support to seek further assistance regarding your rewards points that was used to get Minecoins but wasn't added to the account yet.

Thank you for your cooperation.