I recently signed up for XBox Pass thought it had failed then found out about the XBox...

Discus and support I recently signed up for XBox Pass thought it had failed then found out about the XBox... in XBoX on Windows to solve the problem; I recently signed up for XBox Pass thought it had failed then found out about the XBox Ultimate Pass for PC which I signed up for and paid the 14.99,... Discussion in 'XBoX on Windows' started by Ian Maxwell2, Mar 14, 2025 at 5:13 PM.

  1. Ian Maxwell2
    Ian Maxwell2 Guest

    I recently signed up for XBox Pass thought it had failed then found out about the XBox...


    I recently signed up for XBox Pass thought it had failed then found out about the XBox Ultimate Pass for PC which I signed up for and paid the 14.99, This Morning 9.99 ws taken from my Wifes Bank Accont .I Can't find and Subscription info in my Microsoft Account relating to why I'd have been (or my Wife) was charged for the Basic Pass that I thought would have been upgraded by the Ultimate Pass. So I can not find any information regarding stopping the Payment coming out for the Basic Pass which has never been used. How can we cancel the Basic Pass charge from being taken out from my Wife's Account and cancel this Payment ! I do not want to be paying for a Service that is not being used and should have been canceled ?

    :)
     
    Ian Maxwell2, Mar 14, 2025 at 5:13 PM
    #1
  2. Windows10XboxOne Win User

    Clearing 360 cache?

    The game has been locking up on you too? I had this happen to me twice just recently and I thought it was my xbox begining to fail.
  3. Joel M77 Win User

    I recently signed up for XBox Pass thought it had failed then found out about the XBox Ultimate Pass for PC which I signed up for and paid the 14.99, This Morning 9.99 ws taken from my Wifes Bank

    Hi Ian, my name is Joel, I'm here to help you with any problems or questions you may have.

    Ian, I'm afraid it presents a confusion as to how converting a Game Pass to Xbox works. if you had purchased a basic Game Pass pass and then decided to convert it to Game Pass Ultimate, and that previous Game Pass no longer exists in your account, the amount charged is not returned since the time of that basic Game Pass is added to the new Game Pass Ultimate subscription. That basic Game Pass will not be charged again but you cannot request a refund either because upgrading it to Game Pass Ultimate ceases to exist.

    You can check the different conversion rates from the official link below.

    https://support.xbox.com/help/subscriptions-bil...

    Please note that this is a public forum, I will respond to you in a short period of time as far as possible apologizing in advance for any delay in replying. I am simply a user trying to provide information and knowledge that may be useful to others.

    Regards
  4. THE HECKMEISTER Win User

    XBox Live keeps dropping out

    I agree with Vibroplex on this issue. I say this because my son had the same issue on the white xbox. At first I thought it was his wireless adaptor. But then found out the HDD on the xbox was corrupted and within time failed. He now has a new HDD on it
    and it works fine
  5. SGT C Monkey Win User

    MCC multilayer issues?

    I have found that if I log out of my xbox live account and sign back in when this occurs it usually works. I have also recently had a problem where Halo MCC froze up completely when attempting to join a party. Nothing seemed to fix it (powering off and
    on, signing and out, etc.). I ended up unplugging the power for a minute and that solved the issue.
  6. THE IMMORTAL D Win User

    Game is making my 360 freeze during start up...

    that goodness i came on here and found out about the sign out/sign in trick. can i just start it up before i sign in? i hate to sing in, sign out, then start the game. my xbox boots up signed off. then i sign in. so can i just turn my 360 on, load up the
    game and then sign in?
Thema:

I recently signed up for XBox Pass thought it had failed then found out about the XBox...

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