I recently bought Xbox live Gold but it says I didn't.

Discus and support I recently bought Xbox live Gold but it says I didn't. in XBoX on Consoles to solve the problem; I recently bought the 3 month package for Xbox live GOLD but my Xbox says I'm still a 'free member'. I do not want to spend more money on something I... Discussion in 'XBoX on Consoles' started by Tygerane, May 10, 2017.

  1. Tygerane
    Tygerane Guest

    I recently bought Xbox live Gold but it says I didn't.


    I recently bought the 3 month package for Xbox live GOLD but my Xbox says I'm still a 'free member'. I do not want to spend more money on something I already bought. Help?

    :)
     
    Tygerane, May 10, 2017
    #1
  2. Reynolds8202
    Reynolds8202 Guest
    Xbox live gold not working

    I recently bought Xbox live gold for a month and when we went to play a game it said we didn't buy it. But when I go to subscriptions it said I had Xbox live gold
     
    Reynolds8202, May 10, 2017
    #2
  3. RomkaZzz
    RomkaZzz Guest
    I bought Forza 7 But it says I Didn't

    Hello! Try redownload your profile. Also first check your purchase history on account.xbox.com
     
    RomkaZzz, May 10, 2017
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    I recently bought Xbox live Gold but it says I didn't.

    Hey there Tygerane!

    I'm sorry to hear about the issue. You'll want to reach out to our
    phone/chat support     teams for help with this. We can't dig too closely into your account or billing issues here as we are public facing. Phone and chat can hopefully help you out a bit more.

    Let us know if you have any further questions. I recently bought Xbox live Gold but it says I didn't. :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the
    Xbox Forum Guidelines     and if you're a member of the Xbox Insider Program, check out the

    Xbox Insider Program Forums     for help with Insider Program troubleshooting.
     
    Miss Bijoux, May 11, 2017
    #4
  5. onyxishere
    onyxishere Guest
    Sorry to hear it. First off, can you please log in to account.microsoft.com and click on services and subscriptions to see if the membership is there? If you see it then please try deleting your profile and then reinstalling it to see if that helps.

    If it does not or it not listed there then you'll need to call phone support for more assistance. Please click this link to get the number for your region Customer Support
     
    onyxishere, Nov 1, 2018
    #5
  6. onyxishere Win User

    I recently bought Xbox live Gold but it says I didn't.

    Sorry to hear it. First off, can you please log in to account.microsoft.com and click on services and subscriptions to see if the membership is there? If you see it then please try deleting your profile and then reinstalling it to see if that helps.

    If it does not or it not listed there then you'll need to call phone support for more assistance. Please click this link to get the number for your region http://support.xbox.com/contact-us?isChatCallAvailable=false
  7. Miss Bijoux Win User

    I recently bought Xbox live Gold but it says I didn't.

    Hey there Tygerane!

    I'm sorry to hear about the issue. You'll want to reach out to our
    phone/chat support     teams for help with this. We can't dig too closely into your account or billing issues here as we are public facing. Phone and chat can hopefully help you out a bit more.

    Let us know if you have any further questions. :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the
    Xbox Forum Guidelines     and if you're a member of the Xbox Insider Program, check out the

    Xbox Insider Program Forums     for help with Insider Program troubleshooting.
  8. Spiral king 101 Win User

    Xbox live gold

    I bought Xbox live gold and it still says i donnt have Xbox live gold
  9. krajuu Win User

    can't get into black ops2 sever for zobies or multi

    Have the same problem. Recently i bought xbox live gold and I can't play any COD.
  10. MultyGuy Win User

    Error 8C230002 When looking for games

    Hello, I'm having the same problem. I recently bought a xbox live gold membership card and I can play online on my xbox.When I login to the xbox.com webpage it says that I don't have xbox live gold. When I try to access my account it says that they discovered
    a glitch and the page can't be opened. I can't find the game on the site and I don't know what to do. Please help!
Thema:

I recently bought Xbox live Gold but it says I didn't.

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