I recently bought the 75th anniversary edition of nba 2k22 . On the front it says It...

No. I know exactly what I'm talking about. I bought the NBA 2k22 75th Anniversary Edition for XBOX SERIES X, and inside the case it also has a code for the Xbox One version. It literally says "Also includes a digital voucher for Xbox One" on the cover. The Xbox Series X disc does not work on Xbox One. When I typed in the code, it was supposed to give me the Xbox One version of the game digitally, but it didn't.

Hello, first it's a pleasure to be able to help you today.

My name is Georges C. Welcome to the community.

Hello Nicolasneidig, click on the link below and verify that your game was correctly redeemed in your account.

Purchase History

https://account.microsoft.com/billing/orders

If the game was redeemed correctly, check your Xbox console in the game add-ons management if the standard version is available for download.

https://www.xbox.com/en-US/games/store/nba-2k22...

Unfortunately, I don't know any other support you can contact to resolve this.

But it's curious that 2k knows about the issue and for PlayStation gamers they provide support on what's wrong/missing content but not for Xbox.

https://support.2k.com/hc/en-us/articles/440699...

Hello, first it's a pleasure to be able to help you today.
My name is Georges C. Welcome to the community.

Hello , click on the link below and verify that your game was correctly redeemed in your account.

Purchase History

https://account.microsoft.com/billing/orders

If the game was redeemed correctly, check your Xbox console in the game add-ons management if the standard version is available for download.

https://www.xbox.com/en-US/games/store/nba-2k22...

It was redeemed correctly and o still can’t access it when I go into the store it’s saying about full price yet

I bought the game: September 13. I played it. Yesterday I decided that I would like to buy the highest version available for the X | S series.

I wasn't sure what this procedure looks like - I just wanted to pay the difference for the higher version. (I have all the conversations from this xbox.com chat)

I made a refund and was immediately denied with this notification that I sent above

I'm in the game. I got the content of 2K22: NBA 75th Anniversary Edition. But the icon didn't change and I got a refusal for the basic version.



this is a bit illogical to me