i recently bought an external storage expansion for my xbox series s but it keeps crashing.

Hi
My name is Rishabh an Independent Adviser, I hope you are doing great out there.

Experiencing crashes after connecting an external storage expansion to your Xbox Series S can be frustrating. Here are some steps you can take to troubleshoot and potentially resolve the issue:

1. Compatibility Check:
Make sure the external storage expansion you purchased is compatible with the Xbox Series S. The storage should meet the Xbox's requirements for USB 3.0 or later and the minimum storage capacity.

2. Reconnect and Power Cycle:
Try disconnecting the external storage expansion, turning off your Xbox Series S, then reconnecting the storage, and turning on the console again. This simple step might help establish a stable connection.

3. Update Firmware:
Check if the external storage expansion has any available firmware updates. Manufacturers sometimes release updates to improve stability and compatibility.

4. Test on Another USB Port:
If you have multiple USB ports on your Xbox Series S, try connecting the external storage to a different port. This can help determine if the issue is related to a specific port.

5. Check for Drive Errors:
Connect the external storage to a computer and run a disk check to identify and fix any potential errors on the drive.

6. Format the Drive:
If possible, format the external storage using the Xbox Series S itself. Make sure to back up any important data before formatting.

7. Test Without External Storage:
Disconnect the external storage and see if your Xbox Series S functions normally without it. This can help determine if the storage is causing the crashes.

I hope this helps! Let me know if you have any other questions.

Thanks and regards
Rishabh Sohal

Hi,

There are two drives, with some different capacity options

Seagate Xbox Series X|S Expansion Card

https://www.seagate.com/products/gaming-drives/xbox-gaming/storage-expansion-for-xbox-series-x/

Western Digital WD_BLACK C50 Xbox Series X|S Expansion card

https://www.westerndigital.com/products/external-drives/wd-black-c50-expansion-card-for-xbox-ssd

series s and x games can only run from the internal storage or official (rip off) expansion card. only xbox one and 360 bc games can run off the external hdd.

So I cannot download GTA Xbox series s/x edition on my external hardware?

Xbox Series X|S games can not be run from USB storage devices. These drives are too slow for Series X|S games, regardless of them being on Game Pass or not.

Series X|S games can only be played on either the Internal SSD, a Seagate Storage Expansion Card for Xbox Series X|S or the WD_BLACK C50 Expansion Card for Xbox

Hi,

Yes you can use it. You can use any external storage that the Xbox One supported on the Series X and S. However, external storage can only be used to play Xbox One games and BC Xbox 360 and original Xbox games.

Series X and S titles need to be run either from the internal SSD or the optional expansion card.